Well I was expecting way better but as some of the other reviews say this place is more reserved for locals. I originally wanted to dine in but after observing 2 or 3 employees copping an attitude towards another guest regarding her food that came out incorrectly and experiencing a longer than 30 minute ticket time I asked for my order to be changed to to-go. Then the servers started to get an attitude with me snatching a plate with silverware off of my table loud enough that it made noise.
They made some decent Thai Tea except they originally brought it out with a lemon on it?? That was super weird and then they brought the same one out but that didn't stop a lemon seed from getting into my glass.
The food was just okay the House Special (beef, shrimp and chicken) Pad Thai was very bland in my opinion. It was very cold in this restaurant and the system they have for seating guests is just pure craziness. What ends up happening is you just sit here and wait until a server ends up noticing you to be served. Then to make it even more interesting they actually expected me to leave a tip. Get out of here with that mess you charged me $25 for Pad Thai and Thai Tea you didn't provide me any service while I was there so no you won't be getting a tip from me.
I really don't think I'll be back simply because of their poor attitude and not so great Pad Thai. Then to top the cake they have all these rules and don't offer things like no to-go kids meals, no-wifi, etc. If anything I felt like the food upset my stomach tbh. There are so many places to go to eat and this is my personal reminder to not...
Read moreFood is good and consistent. Problem is customer service. If they gave two craps about customers, they would be much better overall. Online orders get thrown in a stack and forgotten, they mute the phone so no one can call in and inquire. I ordered at 7PM, showed up at 740. My order had not been put in, the restaurant was half empty, all I received was apologies on how their computer system was working slowly. Meanwhile, everyone in the restaurant had their food, no one attempted to reconcile my order. I requested to speak to an owner or get put in contact with one, because this happens ALL THE TIME! The owner had no concern for the lack of service. He told me that he is in the restaurant during busy hours but just stands there and watches. As a 20 year veteran of the restaurant business, I am shocked at the lack of effort. Having a busy restaurant and operating that restaurant are two different things. If I was an operating owner and didn’t know how to take orders or facilitate any other facet of the restaurant, I’d ask my staff to kick me in the ass. Their only saving grace is the food. And the cashier’s excuse for everything is that is he new. I don’t want to hear that, if you can’t do your job, then ask for help. There’s plenty of people in the restaurant that can assist. So now as I’m sitting here writing my experience about tonight, they have taken the phones off mute and have began to operate again. What a shame. Shutting guests out and off just to catch up. I never write reviews but this is...
Read moreMy dad had been raving about this place and was so excited to take me. The first thing he mentioned was their fried rice is like no other, the best-fried rice he's ever had. He ordered the fried-rice first and made a point to tell the server to bring it out before the rolls. It arrived hot, steamy, and ready to be devoured. We both dug right in and he was right, my goodness, it was surprisingly delicious. So many flavors packed into this bowl, I had to actively stop myself from eating it all before the rolls arrived. Thankfully shortly after both our rolls landed on the table looking scrumptious.
I ordered the Salmon Tempura Roll, which is a deep-fried roll of salmon, krab, asparagus, and special sauce. I have no idea what that special sauce was but I can guarantee you it was special! I'd never had deep-fried salmon before and now I don't know if I can live without it. I am a super salmon lover so this was just fantastic. I knew the right thing to do was to share with him but a part of me really didn't want to LOL. We traded pieces, his was good but mine was GREAT! When he tried mine he immediately said he would be ordering it the next time he eats here.
When I walked into the restaurant it felt like I traveled back in time to the 90s, the decor, the vibes the furniture looked like it's been the same since they opened. Honestly, that's a good sign because you know the food is going to be...
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