The Big Easy Casino — Attraction in Hallandale Beach

Atmosphere is nice. They don't have legitimate Blackjack. They have 3 new virtual Blackjack games built by Scientific Games. STAY AWAY!!! Blackjack is a mathematically solved game. The basic strategy player will reduce the house edge to 0.530% based on the rules at this casino. The problem here is that the winrate is preselected based on an algorithm completely neutralizing Basic Strategy. Not unlike a slot machine. In fact it IS a slot machine. No visible shuffle point means you're never getting a randomized "shoe" as the machine claims. Dealer wins 68% of the hands (sans pushes), a full 20% more than the math allows. Player wins 32% of the hands, a full 10% less than the math allows. Another observation, 10's make up about 31% of a deck of cards. The dealer gets 10's face up on 7 out of 10 hands (70% of the time). The math says 29% on average. Here's the thing.. if there were that many extra 10's in a shoe it would help the player, not the house. Another thing is the dealer bust rate would be higher than the normal 3 out of 10 hands. This is also not happening. Dealer hand will bust sometimes as low as twice every 15 hands. Clearly the game is a bait & switch made at the expense of the basic strategy player. In my 9 years playing Blackjack as an AP, I've found that Florida has no legitimate Blackjack games in any casino. The Seminole's game cannot be verified that the shoes are not short, as you never see the cards face up during the card change. Only casino where I've ever seen this done. Suspicious would be putting it nicely. I could write a book on the count discrepancies myself and other APs have witnessed playing in Seminole owned casinos. But that's for another day. If you want to play a Blackjack game that has integrity, you're going to have to buy a plane ticket...

Came here with some friends looking to have some fun. They had me register and the woman at the desk said there was a promotion so if I spent $50 or more that I get $50 credit for slots. Spent nearly $200 on poker and when I went to ask how to redeem the promotion the same woman told me the promotion is only if I spend it on slots. Very scummy but fine. I confirmed with the woman that all I got to do is swipe the card they gave me at the machine and I can redeem it after $50 and she said yes. I then spent $100 on slots and went back to that same exact woman asking for the promotion credit only for her to tell me because I swiped the card exactly like she told me instead of leaving it in the machine I cant get the credit. I asked to speak to a manager and they told me I cant get the credit. I asked the manager respectfully if they can make an exception because I followed their instructions and spent well over $300 at this point and they refused. They told me I can spend ANOTHER $50 but this time with the card inserted and then they will honor the promotion. I told them if they are not willing to follow the terms of their own promotion I wont be coming back again and they said ok. I gave them back my player card and asked them to throw it away and cashed out. To their credit both staff and management were respectful and friendly but their unwillingness to honor their own promotion is incredibly scummy. If they were unwilling to honor their promotion twice now why should I assume they will honor it now?

There are tons of casinos in the area. Please...

Worst casino I’ve been to. Never in my life have I lost 2k and not hit a single time…. This place is a joke - just go to hard rock lol

Update: the machine broke and have been waiting for thirty minutes now 😂 stay far away from this place Update now: they are failing to give me the money that put in the machine…. And the associate will not identify himself. I have been to 50 machines tonight and he is saying he can’t give me my money because I don’t know which machine I was on.

The associate will still not tell me his name but he is dark colored with a foreign accent. He has blonde highlights. He claims he had a bad day and is why this happened. They will not give me my money. I am with 2 supervisors now. One says her name is Jessi.

You know, you’d think they would compensate for this much stress and they haven’t nor will give me a name for the associates helping me. I wouldn’t even give this place 1 star

Update: they are now only giving me a cash out for a random machine next to me that isn’t even my numbers …. Obviously they should be able to look at the camera and you would think this is easy but wow I will never come here again. Please go to hard rock instead. This is a huge headache the last photo is my most recent numbers played Kimberely is the lady that has been helping - I had to literally yell at her to...