Starbucks — Restaurant in Hallandale Beach

I had an embarrassing and awful/terrifying experience in this store. I used to be a regular at this location. I love the coffee and I am willing to pay the extra bucks in order to have the "Starbucks experience". Oh well, lately that has not been the case. The poor customer service I have experience in this particular location ( I live down the block so it is the closest to me) has been getting from bad to outstanding worse/frightening. Despite past experiences of poor customer service ( that have been reported to Starbucks representative, with no change or better outcome though) I walked in tonight. I was greeted by a lady with red medium length hair and glasses named Charrisa. She seemed very rushed and with no interest in making eye contact or offering customer service.Ordered a drink , a frappucino, and expedited me to wait at the end of the bar. I acknowledged and complied. I was the first in line when I walked in the store. After waiting for 10 min , I realized that 4 drinks were made for people who were after me in line. I politely asked if they maybe forgot my drink. The same lady with red hair answered that I am third in line. I mentioned that all those four drinks were made before mine. Her rude answer was " those were simple drinks and yours has to wait third in line". I, like any other person waiting, got upset. I told her, without disrespecting her in any way, that I was first and it is not fair to have to wait this long while she is preparing other drinks for people after me. At this point THE BARISTA KICKED THE GARBAGE BIN, TURNED HER BACK AND STARTED MUMBLING AND CURSING ME. All this happened in front of other customers and in front of my friend. Needless to say I was very embarrassed and did not say anything else. She then proceeded to turn around and visibly whisper something to Zara, the other barista sitting at the register now, and they both started laughing at me. Again, this was the most embarrassing experience in my life in a context where I have to pay for my drink and be cursed at by an employee of no fault of my own. I think that a multinational company like Starbucks which is well known and little pricey should never allow an employee with anger management issues to treat customers in this way no matter what situation they are put in. No manager was on duty at that time, so I have to personally return during the day in order to get in contact with one. I was scared to even ask for a supervisor when I heard that lady banging and hitting the garbage been, while slamming the blender cap and visibly displaying violent behavior.I strongly encourage a general/district manager to come to the store and check the cameras and the audio feed in order to verify the authenticity of my story and further take action. This is my nth complaint in the past few months about this location and its poor employees, but tonight's experience is something me and my friend will forever tell our friends and family about and post on social...

I order a roasted red pepper , “sandwich “ 1 “medium” iced coffee , 4 sugars . Buy a plastic cup 2$ And 2 blueberry muffins, kid doesn’t print the receipt I notice, but ok whatever don’t say anything .. my ice coffee comes out in the smaller plastic cup I just purchased to drink coffee from at my office , I don’t say anything , as I wait for my “sandwich” I ask the young lady if she can please give me the original cup in which it comes in , she then gives me a “small” cup therefore charging me for a medium , I don’t say anything , doesn’t give me a top cover , have to get her attention yet again for a cover , still waiting for my sandwich , been 15 Mins , after I see the kid who took my order hand people sandwiches that ordered after me standing next to me , I begin to get little annoyed , so I walk back toward the guy who took my order , I ask quietly to not make a scene ... did you forget my sandwich my friend ? .. he reply , oh no I didn’t .... I wait 5 more mins , then hands me two egg white bites , soggy looks like two dog treats lol ... I didn’t notice till I got in the car , cus he handed me the bag , and I walked to my car .. I was already here 20 mins didn’t want to go back in to sound like that customer arguing back and forth with these people .. only thing they did right were the muffins couldn’t ruin that , it’s...

I had such a great experience at this Starbucks location that I felt compelled to write a longer review. From the moment I walked in, I was greeted with warm smiles and friendly energy. The store was spotless—tables were clean, the floors were tidy, and everything felt organized and inviting.

I ordered my usual drink (a custom oat milk latte with a shot of espresso and light foam), and it was made perfectly. You can tell the baristas here really care about the quality of each drink they make. The balance of flavor and temperature was spot-on—no bitter aftertaste or too-much-ice issue like I’ve had at other locations.

What really stood out, though, was the customer service. The barista who took my order was patient and upbeat, even though I had a few customizations. Another team member even came around offering to help people find seats or clean up after a busy morning rush. It’s rare to see that level of attentiveness in a fast-paced coffee shop.

The ambiance was also perfect—relaxing music, lots of natural light, and plenty of plugs for working on my laptop. It’s clearly a well-managed store that prioritizes both efficiency and atmosphere.

Overall, this Starbucks exceeded my expectations. It’s not just about the coffee—it’s the people, the service, and the care behind every cup. I’ll definitely be...