The Juicy Seafood — Restaurant in Hallandale Beach

My mom and I have been loyal customers at this location for what feels like a couple of years. We’ve spent hundreds here and were always treated with kindness. We typically come during the daytime, but today was different. My mom had just been discharged from rehab due to a recent surgery, and all she wanted was to see familiar faces at her favorite spot & order "The big fish." Lol that's her thing.

I knew the place closed at 11 PM, so I figured the kitchen probably closes around 10:30. So while we were driving on the highway, we started calling between 10 and 10:15 to try and place an order ahead of time. It took three or four calls before anyone picked up. When someone finally did, I immediately recognized the voice—it was the white, heavyset male manager who has spoken to me many times before. He admitted he knew who I was too, but he clearly didn’t care. I explained that we were about 15 minutes away and would be arriving around 10:30, and that we just wanted to place a quick order to be ready at 10:30 to dine at the bar because they plated food here really quickly.

Instead of meeting me with any kind of understanding or warmth, he told me flatly that they “might be closing early” and we couldn’t come by, I asked what about your business hours? Why would u close early? No answer. I said well since we're almost there, can we just come by for a couple glasses of wine? He said, no. It was dismissive and cold, especially since we’ve always shown up with good energy, treated everyone respectfully, and never lingered past closing hours. This was a special night for us, based around my mom’s health, and we just wanted to end it on a positive note. But this interaction changed my entire perspective. So we made a U-turn on the highway and just went home.

It was disappointing, especially considering the way the rest of the staff has always welcomed us. The vibes were always right. People smiled when we walked in, asked about my mom when she wasn’t with me, and genuinely made us feel like we belonged there. That’s what made us keep coming back. And that’s what made this hurt more than it should have.

Much love to Michael the skateboarder, the manager with the fly nails and glasses, Sabi, Esha, the bartender/waitress that I told looks like the Māori people (I can't recall your name, so sorry 😩) and everyone else who treated us with care each time. Thank you for the beautiful energy and the consistently amazing food. This review doesn’t take away from what you’ve given. We'll be taking our business elsewhere, but I just wanted y'all to know that I appreciated your kindness.

"It takes 20 years to build a reputation and five minutes to ruin...

We had a party of 14. They didn't have a table big enough for us when we arrived - no big deal. We offered to split into two separate parties so we could be seated sooner. Erica at the hostess stand was wonderful with trying to help but the manager Scott decided to step in and say we couldn't split our party. We'd be paying separate bills with separate cards. Didn't quite make sense. They came back and said they had a table for 10 and if we could all squeeze into that table they could seat us.

Let me also say that more than half the restaurant was not occupied with patrons. There was not a way to fit 14 of us at a table for 10. Again we asked about just having two separate parties after waiting an additional 5 minutes or so. Scott in a very rude tone snapped and said we can't do that. Then said he didn't have enough servers either to help us. We asked how he had enough to help us at one table but not split at two with separate checks. It just didn't make sense. He got loud trying to argue with my 75 year old mother who asked that question. Mind you....we were going out to celebrate her birthday with dinner.

Erica came back and said that it was fine if we sit at two separate tables and began seating us as Scott still yelling at my mother as we walked away towards the table. We honestly contemplated leaving before the server even came out. We're glad we didn't leave because Mary our server was absolutely wonderful. Provided us great service the entire time.

Would also just like to mention that within minutes of seating us they seated a table of 6 followed by a table of 7 so the excuse of not having enough servers was just him blowing smoke.

Another big party came in and waited and Scott was rude with them as well. They did end up leaving before being served.

To the owner.....Scott is not the employee you want in the front of house. He was rude and inappropriate trying to yell and argue with a 75 year old woman.

We spent well over $750.....that is a fairly decent tab to lose multiple of in an evening and potentially on any evening he's working because you have an employee (a manager to boot) with a short fuse who can't control his mouth in front of...

It was Mother's Day. I expected it to be crowded however it didn't appear to be. We told the hostess we wanted a table for two. She said all of the tables for two were taken. There were about 20 booths which about 8 empty. We asked if we could sit there. The hostess said they were reserved. She suggested to sit at the bar. It was a full service bar with about 20 seats as well. There was only 2 people there prior to us sitting. My husband ask the hostess that if a table becomes available could she let us know while we sat at the bar. She said she'll try but, sit at the bar the service is faster. So. We ordered a total of 4 funky Buddha hop gun beers. $24 total . 1 fried jalapeño poppers $6.99 2 whole fried snappers $58 total and 2 avocado salads $18 total. While waiting on our food we noticed that there were no large parties that were supposed to be reserved for the boths. But, they had seated 2 other couples. I guess what we were told didn't happen. We ate our food , however, what really put a bad taste in my mouth was, the check had $19.34 tip force placed on it. I'm an advid tipper. But, let me tip to my discretion!!! When I asked the server about it. She said it's for today for anyone that sits at the bar. I told her I know if it's a party of 6 or more that's what happens. She said no, not today . I'm like so you're telling me I can't tip according to my service? She said not today. I could've pushed the issue , ask for the manager etc. but, I felt that , that experience alone let me know it wasn't worth it. And it's a one and done for me with those policies. The whole experience made me feel as if I was being punished for choosing their...