Olive Garden Italian Restaurant — Restaurant in Harlingen

Me and my girls love to come to this location, we prefer Harlingen over Weslaco. HOWEVER, this particular day we came to enjoy dinner at around 8pm and were disappointed with the SERVER, his name was Zeff. To start, we were sat at a table and asked him if we could move to a booth right across and he proceeded to tell us “that booth is closed off”. That’s fine we understood…up until they sat people at the same booth like 15 minutes later. 🤨 He kept forgetting to bring our drinks after we reminded him twice. Then all I ordered was soup and salad and my girl ordered a salad as well. We were brought ONE salad, ate it, and when we asked for another, the server told us “We apologize the salad bar is closed”. Confused, we questioned him why so early since we’ve been here later than 8pm before and they’ve still brought salad out to us. He convinced us the salad bar was “closed” and he offered us more soups. While waiting for the soups, we start seeing other servers bring salads to tables. This is when we asked for a manager. At this point we are furious. The manager comes and she tells us she will bring out the salads. So this man lied to us, not once but twice and we’re assuming was just too lazy to make another damn salad. After this altercation, all of a sudden he was bringing us more salads. Way to ruin my girls birthday, we just redeemed our free dessert TO GO. We have never had a problem before. The dine in experience this night was not what...

Our Server Kelsey Charles from olive garden in Harlingen was nice at first but throughout our dinner was very un-attentive. When we'd ask for extra refills, breadsticks and sides she would take her time in bringing them. Then when she'd come around our table we'd remind her and say "I'll be back" and she wouldnt. Not to mention she would be leaning on the wall laughing with coworkers and forget us. She got 2 orders wrong of a party of 4. And one order took 30 minutes to come out. Still being wrong. Then throw a fit. The manager helped her with the order. Towards the end when it was time to pay our tab Kelsey was just very rude. I had asked for to-go items more than 3x and never received it. So I told the manager. Now I don't know if the manager got mad at her or told her something but as she was walking towards us she just slams everything on the table and continued walking. We then told the manager about the encounter and she said she'd talk to her. Now I don't know why Kelsey would be upset and slam everything when we were trying to be nice. We understand that the kitchen gets busy and everything gets backed up but if she explained to us it was going to be a while that would have been fine. Not to mention that two of the tables beside us had they received their food first. Like I said she was nice at first but Kelsey Charles can't work under...

After several Dr. Apt , we decided to try Olive Garden. We were met by Happy Smiles at the door. We got seated next to a group of 10 and our waitress was busy with them. A young man Armand Rodriguez attended to the two of us. He was very attentive and ready to supply us with whatever we needed. We asked if any of our dishes had pork, or peanuts. He refilled our drinks, made suggestions based on our preference. He was pleasant and seemed to really listen to what we were wanting. He made US feel like VIP.

{{Armand, you made our experience today a very Very pleasant one.}}

Management should scoop him up because he would be the only reason, I would go back!

The place did have a smell of Parmesan cheese and it was overwhelming! So much that we almost decided to get up and leave before we ordered. The food was fresh, and hot. Very tasty chicken Alfredo (it was $16.99 for lunch plate with salad and bread sticks). The serving was big. Enough for two portions. The bread sticks were hot and fresh. Armand offered us a sample of different beverages, and I did end up bringing home a bottle of their syrup. The place looked clean, the silverware did have spots. Would I recommend this place? Yes, but make sure you have enough...