This place is such a fraud in itself. Yes, it may seem like they’re just a small business in need but it doesn't justify the fact that they can just scam customers and charge them a different price than discussed. I was a victim of this when I was a visitor to this mall. What was supposed to be $18 turned into $29? What's even worse was the same thing happened to a little kid and it happened right in front of my face. The food wasn't even good. It was dry, mushy, and it just didn't taste fresh at all. After this experience, I never went there again and started going to this actual Chinese restaurant across from them. I then realized that Sakura Tokyo is supposed to sell Japanese and Vietnamese food so why are they selling inauthentic Chinese food when they're not supposed to while deliberately stealing someone else’s business? Ever since I stopped going, I’ve noticed that I’m often receiving disgusted looks from the lady and the guy working here. This enrages me because I have multiple reasons why I don’t go here anymore and here you are giving me dirty looks for absolutely no reason. So in my opinion, DO NOT SUPPORT THIS SCAMMING BUSINESS. Any other restaurant in the food court is better than this. Plus, if you feel like eating Chinese food or just any Asian food, just go to Chef Chen’s. They’ve got everything and it’s so much better. P.S. the lady smiles creepily...
Read moreDO NOT WASTE YOUR MONEY HERE! Seriously do not go! I hope it goes out of business to be honest. I LOVE Vietnamese shrimp spring rolls and wanted to give this place a try. It was TERRIBLE! They legit sliced one shrimp in each roll in half and just stuffed it with iceberg lettuce. Usually it’s stuffed with other veggies. They legit sliced one shrimp in half to make it look like two shrimp per roll which is still skimpy for the price. And the lady/owner was so rude just on the phone the whole time. And the kicker is it cost $7! And it was one shrimp and some iceberg lettuce. Usually these come with at least 3/4 shrimp per roll, some cucumber maybe even a mango or other veg. Lots of ingredients. Nope it was one single shrimp sliced in half with some iceberg lettuce. A complete ripoff. I could have gotten so much better food for the same price. Terrible food and terrible customer service. Don’t waste your time here at all. I almost asked for a refund because it was that insulting but decided it wasn’t worth my time. But do not go here this place is absolutely terrible and a sham. And I usually give places a second chance but this place is absolutely terrible. Do NOT GO! I get if they are a struggling business. Well then pick up your customer service. No the lady was on the phone the whole time and just rude to me for no reason at all. I do not recommend at all to...
Read moreI am a frequent customer, After today they have lost me as their customer. Woman at the register is racist, when order was placed I advised I will be back I was going to place another order at a different restaurant. She yelled to pay immediately because she did not trust what will happen. The food was not even ready, a caucasian male did the same thing and she let him go without payment. I am not racist everyone is beautiful and kind in their own way. This was embarrassing for strawberry square considering I...
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