Subway — Restaurant in Hattiesburg

This is in regards to the Subway in Merrit Heath Wesley Hospital in Hattiesburg, MS. There is frost bite on the vegetables. I took pictures, because she tried to move them around. I let the person know not to give me the frostbite vegetables and she immediately started going off saying it’s not mold (without me saying anything about mold) and it’s not that big of a deal. I asked for the store number and she said she didn’t know it and then when I asked her to print off a receipt (because you can always find the store # on the receipt), she refused to do so. She proceeded to call her manager who was laughing and it was apparent they didn’t care. I decided not to deal with them but to leave a thorough review of the regulations they violated. I will not post all of that here but would like to make sure this review reaches.

My real concern isn’t the lack of customer service, but it is the lack of quality of the vegetables, especially vegetables that are being given to primarily hospital patients and workers. The condition of the food that was given is not safe IAW USDA food and health regulations or Mississippi State Department of Health. This store should be inspected regularly...

Today my husband took my daughter for lunch to her favorite restaurant after speech therapy. We've been going there after her therapy sessions once to twice a week for the better part of a year now. My daughter is autistic and routines are very important to her. My husband was accused of stealing milk from their fridge. I've paid for the milk and forgotten to grab it from that fridge several times and never said a word. It didn't cost enough to bother with. They also charged us for individual items instead of combo meals. Then they didn't have any cookies. I've worked in the hospital where the restaurant is located since 2018. My husband didn't ask for a receipt because we've been there so many times that we trusted them not to treat us like this. Yet here we are. My daughter is completely disregulated even now as I write this statement. Tbh I'm not sure how I'll handle this when I return to work. This was supposed to be my day off. My husband said that the girl that did this is a new employee. I'd rather deal with the intermittent closing of the store than to have your employee treat my...

Called ahead and placed an order to pick up after work. When I got there, I walked to the end by the register to pick up my sandwich that was already bagged and ready. Both workers ignored me & proceeded to check out 4 people and would not check me out. When I asked if I could go ahead & pick up my sandwich, they still refused to stop & check me out. I told them I was the one that called ahead & I should be able to just pick it up & not to wait for 4 people behind me. The younger worker rudely said, "well, you gone just have to wait til I'm done!" I did not deserve to be treated so rudely! These workers clearly were intentionally rude, & I reacted a lot more nicely than most people would have. I work at Wesley, & I am ashamed that we have this kind of representation of...