Domino's Pizza — Restaurant in Hawaii

Maui's second Dominos has opened up shop in the Puunene Shopping Center.

ATMOSPHERE: Compared to the Maui Lani SC location, this one has a lot more (indoor) seating and is pretty spacious. Parking is plentiful and close as the shared building isn't fully occupied yet.

FOOD: Handmade Pan ExtravaganZZa The handmade pan crust is my favorite as its soft and chewy though available only in small and medium sizes for some odd reason. The ExtravaganZZA category of toppings is their version of supreme and includes pepperoni, ham, Italian sausage, beef, onions, green peppers, mushrooms and black olives. Red or white sauce is available. What I like about Dominos over Pizza Hut is that their toppings go all the way to the edge of the pizza. Taste-wise, I'd rather have the Hut, but I had a gift card to use here.

SERVICE: I ordered online and the pizza was ready for pick up within the time span of 20 minutes (I always carryout). They seemed understaffed. A friendly guy greeted me at the counter but had to call over another staff member to cash me out. The gal who came had pizza ingredients all over her hands, making me wonder why she wasn't using gloves. I really hope she washed them again after handling my payment. Eek.

OVERALL: Dominos isn't the good deal they once were when they first re-opened on Maui. Coupons are limited to a miniscule amount of toppings just like their competitors. For this location, what would've been a 4-star review is now a 3 due to that...

DO NOT EAT HERE!!!! Horrible customer service, the kitchen is a play ground of kids that don’t seem to have any training., and employees don’t listen to the customers. I’ve come in here about 3 times in the last few months. Every time my order has been screwed up. And it’s not even during times that are busy. Each time my food has been finished, it’s sat on the hot rack for at least 10 minutes while the children laugh and play in the back. There is Zero leadership in this place. I threw my food away when I got home. What else is being forgotten and or ignored???? Lots I’m sure. Someone will probably get sick here. This store won’t be here next year. It will certainly go out of business. Which is unfortunate because they have a primo spot with lots of money heavy customers super close , all day into the evening. Go next door to Fork and Salad or Jersey Mike’s, they run a good establishment. The only reason I gave two stars , is that they have nice TVs for you to watch while they certainly, botch your order. You guys got me 3 times, they’re will not...

I ordered carry out last night and pulled up and thought this location was closed. The exterior dominos sign wasn't lit up and the lighting within the store was so dim that it looked to me like they'd either closed early or gone out of business.

Adding to my confusion was a mop bucket that I could see from outside, which made me lean towards them closing early and it turned out that it was to catch water leaking from the ceiling (might be why it was dim, maybe the lights weren't working due to the water leak).

Now to be fair, my order was ready early and tasted great and it was my first time picking up at this location (I usually go to the Wailuku one) but I think they're really hurting themselves with how the place looks at night...