Papa Johns Pizza — Restaurant in Hayden

So after all the hubbub the other day I decided to swing in to Papa John's last night on the way home. That is a seriously small parking lot :-) lol

Anyway, they were pretty busy which is good. When I walked in there were three people sitting on chairs waiting for their orders. I walked up to the cash register to order and the gal at the register was taking a phone order so I waited patiently for my turn.

But in less than a minute one of the employees from back where they were making pizza saw me and asked if I'd been helped yet. When I said no she sent someone to help me.

This guy was pretty clearly a driver but he did know how to run the cash register. Never having been in there before, I asked about the contents of one of their speciality pizzas. He had no idea:-) lol But he did the right thing and asked someone who very quickly had the answer. So good on him for being a team player and being friendly and helpful!

He told me it would be about 20 minutes so I took my seat. Pizza was up and out in maybe 15 minutes so good on them for giving a correct time and being quick.

Now, the cost and quality of the pizza. I was a bit shocked when the cost of a 14" specially pizza with one extra topping, (meat because I don't do pizza without meat:-), came to $20.00. But I've paid twenty bucks for a pizza on more than one occasion so I'm good.

I get home and opened the box and I had a big peppercini on top of the pizza, which I like, so that's good. There was also something I'm going to call "Mystery Garlic Dipping sauce". Ok, that part was less than stellar. Think garlic flavored margarine. I tried dipping the crust in a few times. It was easy to Chuck being a small tub so that was good 😎

The pizza? Not bad. Spinach Alfredo with Chicken added. Not as good as other twenty dollar pizzas I've had in the past but edible. All in all not a bad experience. On a scale of 1 to 5 with 3 being average I give them a 4 for service, a 4 for quality and a 2 for value. A solid 10 out of 15. No golf claps but...

I want to shout out to AUSTIN from the Hayden, ID department and say thank you for being so kind and willing and good at customer service. He listens and was very understanding. My friend and I ordered pizza and unfortunately the tracker said "preparing" for an hour so we did not know our food had already been delivered because there was also no knock or ring. I called not knowing the food was outside getting cold, and he offered to stay late after they were closing to make me another and even throw in an extra if I would have liked! I just want to say that even though I blame the tracker for this round (technology yay haha), I am not an unsatisfied customer. Austin made my night by just being there in the present moment for a customer. I don't know what it's like to work as a pizza person, but I am sincerely and genuinely joyous to know there are good individuals out there that care about their jobs and people! As a young person that feels and acts a lot older than my age, I must commend Austin for showing me there ARE young people out that care! Truly CARE! THANK YOU AUSTIN. HAVE A...

If I could give a negative star I would. It has been a few weeks and I was waiting to write my review to see the outcome. I order lunch for our company employees each week. I called in advance to let them know it was a larger order and needed by 11:30 am. (Plenty of notice) Not only was the order incorrect, when I tried to submit the purchase points for rewards neither the manager OR online assistance would take care of it. It's unfortunate, because we order from local eateries every week. If it is good you will get several of our orders. Mind you, these orders typically are over $250. On a weekday that is probably the biggest sale of that weekday for most establishments. Well Papa John's we will be using other options for pizza in our area. Believe me, there is not a shortage of them so I'm sure another pizza business would appreciate ours and if incorrect, try to...