Teaspoon Hayward — Restaurant in Hayward

This honestly used to be the best boba spot I’ve ever been to in my whole entire life. I’ve been coming here since they opened & it used to be so amazing that when my family from Samoa, New Zealand, etc. have visited, I would bring them. However unfortunately the past 4 times I’ve came here (by myself + with other people) there’s been something wrong with my drink or my friends/family members drinks. The boba is usually either over cooked or undercooked which is wild for their prices. Almost $10 for 1 drink & my drink lowkey kinda sucks? 😔 Not cool. Maybe they hired new people within the past 2 months. I get that most of the workers are high school kids but we literally live in one of the most expensive places on the planet to live. If I’m gonna pay almost $10 for 1 drink, all I ask is that it’s made right 🥺 I get we all have bad days so I’m not tryna come down hard on the workers. Just maybe please take into consideration that some regulars like myself spend $30/$40 + tip, every time I...

Today, July 6th came in to pick up my order I ordered online. The hubby goes in and asks for the order and the girls give him 1 out of 2 drinks. He had to ask for the other, which would make our order complete. Annoying but whatever.

I get my creamy jasmine drink with 50% sugar and regular ice level. The ice is melted completely, which made my drink barely cold. With the melted ice, my drink now tastes more like water with a dash of bitter tea (which means they over brewed the tea this morning). I’m quite disappointed since I always go here for a boba fix as it’s always consistent. And a boba shop should always be consistent, it’s not that hard. The icing on the cake was also the boba texture today was overcooked, it’s super chewy and not sweet. It’ll be my last time going to this location when I drive...

The service and drinks are decent enough. Had a weird experience last time though. My friend called in an order for us and the girl taking the order said "Sorry store policy we can't not put the Boba" when we asked for mine to not include Boba..... my frie d had to ask if instead she could just take the Boba that would be in my drink and put it in hers.... if that is truly Policy it's absolutely stupid. And if not they might need to revisit a Lil training. The drink flavors are decent all in all but Teaspoon really lacks on choices and couldn't find any plain Boba like all the other places, only honey. There's also not really a place to sit. As a huge Boba fan I recommend going somewhere else like the Quickly's down the street by FoodMaxx or the other Boba place by...