Cold Stone Creamery — Restaurant in Henderson

went to grab some quick ice cream with my gf. We walked in and was greeted by the woman from the back(older lady, dark hair possibly foreign) . She was eating something as I saw her put some food in her mouth and greeted us chewing).

She asked what did we want to order and my girlfriend began to tell her the ice cream. The lady went to grab the metal tin the ice cream is kept in (thumb first in the container no gloves) and she used the same hand she had used from the food in her mouth. She placed the tin on the slab they mix the ice cream on. I asked could she use some gloves (bc her hands were just in her mouth and now she's handling food)....she said no she washed her hands. Clearly she didn't. but bc it was a big deal we left. this was around 3ish today. I'm not jeopardizing my health. I would have left even if it wasnt a COVID-19...

Overall quality of cakes and experience was horrible. I ordered one cake for my sons baptism and needed a second one. When I tried to order the second one the girl was so rude and said they could not accommodate me. I finally asked for the managers number and she gave it to me, when I called she said of course she could order it. When I went to pick up the cake. The names were spelled wrong. She made it as if it was two different people and scraped the and sign off. It was so embarrassing a two year old could have done the job. We didn’t even show anyone! Complete waste of money. The manager even admitted the girl at the front was not good on her own and she had been out of town so that was why we had such a hard time. The owner said she was proud of this product!...

I used to have a great experience here. Last two times there was only an older women working with dark hair and dark completion. She completely butchers the orders and is quite rude. Just left there and this oreo milkshake is extremely milky and tastes strongly like peanut butter.. How could this oreo milkshake taste like peanut butter? Because the equipment wasn't washed properly by the woman mentioned above.

Last bad experience was on: 3:30pm May 12th 2020. Will not be returning to this location even though we...