M Cafe — Restaurant in Henderson

Must say I was not impressed. I have reviewed many establishments since the Covid-19 restrictions have been put into place. Some are simple mom and pop and some are chain and some are places like this. The one thing that a staff must strive for is seamless service. Having worked in the restaurant industry before I understand that things can get hectic fast, it is how the staff work together to pull things back and move forward that make the difference. If you do this correctly, the customers should not even know it. This was not the case for my visit. There were plenty of staff around, yet it took ten minutes to even be acknowledged after being seated. I ordered iced tea and fifteen minutes went by and still no tea. I couldn't imagine how long it would take to place my order and then get it. Back to the number of staff. With all the employees running around, but mostly hanging out behind the bar and visiting, I would think that someone could have brought me my tea and took my order. As I had not gotten the chance to order any food, I cought the attention of one of the staff and told them I was leaving and nevermind sending over anyone to take my order. Very disappointed and dissatisfied. It really says something about small business when they seem to be able to greet you, take and deliver your drink order, then your food order and get it to your table in a timely manner, and with less staff. Not sure who is managing this establishment, but in my opinion, it...

I am very pleased with the breakfast I had. The restaurant is only open for breakfast and dinner which is not a problem since there are other restaurants in the M casino to choose from for lunch dining. The place doesn’t take reservations even for a large group. The dining area is very open - dark glass walls to separate it from the other space on either side and very high ceiling- the entrance faces the hall that splits off from the hotel lobby and the other side has bottom to ceiling glass wall facing the pool and has view of the mountain. the tables are spaced enough that you can have a good conversation going, Comfortable spacing of tables. There is outside seating overlooking the pool. I ordered coffee (good coffee from Boyd’s Seattle) and hueves rancheros. Very filling- tortilla layered with refried beans, chunky tomato salsa , peppers, fried eggs, large jalapeño pepper on top and a side of sour cream. Very flavorful and just the right...

6/30/3021 update - No Tables Available. Unable to make reservations online. Keep getting “no tables available” message for afternoon and evening times through September of this year (and system does not allow requests beyond then).

9/13/2020 update - things have gotten worse for seating. Hostess says no walk-in tables available, only reservations despite many empty spaced out tables Earliest availability on Open Table is next day. Also BOGO appetizers have been discontinued on weekends. Only upside is the TopGolf has been shutdown I assume due to COVID.

Dining experience has gone downhill with the whack thump noise from the TopGolf video game installation

May 2019... the Whack Thump continues to be a disturbance to restaurant dining. Penn Gaming mgmt has also changed half-off happy hour appetizers to BOGO (need to...