Dairy Queen Grill & Chill — Restaurant in Hermiston

I understand the situation in staffing any company, especially fast food, that is currently happening. With that said, when a burger is ordered well done, it shouldn't be ready so quickly. (Our order for 3 people with several customizations was ready in probably 3 minutes while there were 4 other orders ahead of ours.) The patty was charred on the outside while the center was still pink. I did not eat it since I didn't want to risk food poisoning on my trip down the Pacific coast. Also, one burger was supposed to have no mayo, which I repeated couple times and was on the receipt but the burger had plenty of mayo on it, making the entire burger inedible. The cheese curds were wonderful but the fries were the fries were barely ok. My 2nd time eating at a DQ and I was highly unimpressed by the food. Staff was pleasant but possibly overwhelmed and not paying...

I went through the drive-thru.

Girls were giggling and playing around. One of them apologized but that made it worse because they knew it was wrong. Fry bags were half full Asked for a Blizzard with no peanuts, it had peanuts. I didn't get a receipt, and I wasn't asked if I wanted one. The speaker sounds like talking to a parent on the cartoon, Peanuts. The sad part, it's been like that for years and the owner has done nothing.

This used to be a family restaurant years ago with friendly and hard working employees, now it's an expensive, un-managed restaurant. Just because this is the only ice cream place in town, doesn't mean people need to put up with them. Rise up and say no to Dairy Queen! I will buy my ice cream at Walmart for now on, and I will let all my friends know about this...

Walked in and felt like I needed a bell to grab someone’s attention from the back . The last couple times I’ve ordered online I still had to wait an additional 10 minutes inside for my pick up order. I paid extra for a large fry and received a regular size. I haven’t seen a blizzard flip in foreverrr and that’s what they were known for !! I wasn’t expecting them to rip off the coupon on the kids bag without asking , then when I tried to correct it they told me the coupon is in the trash and proceeded to give me a kids cone in a cup . I wanted the coupon , not the ice...