My experience started out not so bad got to the speaker was asked to please hold about 2 minutes later i was greeted by a fairly sweet spanish woman who promptly took my order got to the window payed for mine and my wifes meal she handed my wife one drink closed the window came back with our food and my atm approximately 10 minutes later (it looked to me that she was the only one working so understandable wait time) never gave us our second drink we ordered two rodeo burgers a number eleven a 4pc mozzarella stick and a medium sprite my wife told her she forgot the medium sprite (she gave it to us no questions asked) i looked at the receipt as we left and noticed a charge for a medium fry found the misunderstanding in medium sprite and fry was a communication error but noticed a charge for a value fry also then noticed i was not given a medium fry but a value fry went back to the window and was told she was right and i was wrong had the window slammed on me and she walked away had she got my order right my meal should have been $21.71 my total paid was $25.15 i attached. Pics of both my receipt and my total on the burger king app showing the difference including the merchant id this employee needs to be reprimanded will not be going to this location anymore purely because of her poor attitude and terrible...
Read moreIf I could give this place ZERO stars I would. Just DIRTY! specially the play area I seriously do not think they have ever cleaned the floors. We asked if they could please come clean the table because it was dirty, One of the workers comes in and I seriously do not think she has ever wiped anything down in her life it was horrible and all she did was leave it wet and sticky. To make matters worse as she is wiping it down she states and I quote "OH, I thought it was going to be worse...like a really big mess" ...ummm what? Did that really just come out of your mouth. I went and got napkins out of the bathroom with soap and water and wiped it again myself. Then she goes to wipe the other little tables and does not even pick up the trash that was left under some of the tables. Workers are nice but it being dirty seriously messes everything up. Nobody wants to eat in a public dirty environment when they decide to eat out. Specially with their kids. Clean it up and it would be...
Read moreIf I could rate this lower than a full star I most definitely would , I pull to the drive thru ordering a cheese whopper meal and a Italian parmesan sandwhich. I get to the window and everything is running perfectly they tell me " we're waiting on fries please pull in the front " , I was expected the Italian sandwhich to be FRESH for the chicken fillet but it wasn't. I drove all the way home to call them 2 times...they did not pick up I drove back to hesperia , I tell them about my sandwich not being fresh. They made me a new one I know that they didn't drop a fresh chicken fillet and they grabbed an old one and dropped it in the fryer : you could smell the old chicken fillet and the dark grease coming from the middle of the chicken. I work in fast food and this is terrible...this is not a chicken parm sandwich , the Italians are not happy and neither am I. I should've replaced or...
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