Worked here for almost 10 years and miss it all the time. It's a great bunch of people that work there and I know that I'm going to get a great burger and order of fries every time I go.
The folks who say they waited 30 or 40 minutes for food are clearly exaggerating. The longest wait time I was working for was about 16 minutes.
The patties have not "shrunk from how they used to be" or anything like that. They are still ground, shaped, and pressed in the same warehouse, with the same equipment, as they have been for decades.
The only thing that changed about the fries is what kind of oil they're cooked in (about 2 or 3 years ago now, from cottonseed to sunflower seed). This change was definitely for the better. I worked fries A LOT, and saw a noticeable difference after the change.
As for pink meat, that is always going to be hit or miss, honestly. The meat is different everyday, so you could cook a burger for 5 minutes one day and be well done, and another day it'll look like normal (which FYI is medium). It isn't an exact science, so give the cooks a break, no one will ever intentionally set out to give you a "raw" burger.
I've eaten and worked at more stores than I can count, and this will forever be my favorite one (at least until all my...
Read moreUpon arriving, the line was completely wrapped around the parking lot and into the the turning lane in traffic. Typically In-N-Out is good about directing traffic when visiting any of their establishments.
However, I waited in line (in traffic) while cars are honking and going around myself & others waiting to get into the parking lot. Being that Drive Thru was a nightmare, I proceeded to look for an empty spot to park.
I found a primo spot but couldn't park there because they had been roped off, directing everyone to the drive thru. I then asked my passenger to go inside to make the order. I waited in the drive-thru line which barely moved. Within 7 minutes, my passenger came out of the restaurant holding our food & drink.
If you're willing to wait in dangerous traffic while attempting to enter the restaurant, then this is the place for you. Don't get me wrong, the food was well, standard for In-N-Out. But something must be done to address parking, and allow people to know it's easier on your patients, time, and gas IF you simply go inside to...
Read moreWent through the drive thru on a Friday at 6:30. It was getting busy and traffic was building up on the street. Mostly due to a large truck trying to get out of a parking spot and people on their phones and not pulling forward. In-N-Out sent out two employees to cut down the line. Which was amazing because the line went really fast after that. I ordered a double double, extra toast with whole grilled onion. The workers were very nice as usual. Especially for being very busy. My burger was lack luster. Once I got home I realized there was little to no spread on my burger and it was also missing cheese. There was hardly any lettuce or really any flavor to the meat. The meat looked as if it was cooked so quickly that it had hard char and my extra toast made the ends of the bread hard to chew through. Meaning it was very crunchy like a crouton not toasty. This location, like all locations, is very busy and can cause traffic to stop at peak hours. So be careful of other drivers. I'm disappointed I didn't get what In-N-Out is normally...
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