McDonald's — Restaurant in High Point

I went through the drive thru to order for myself and a coworker. I asked for a McFlurry as part of my order and realized as I pulled around that I was not charged for it. I asked at the second window if that could be corrected, as I did ask for it when I initially ordered. The girl working the window said she didn't have a register and that I would have to go back around. I asked nicely if they could have someone ring it up so as not to inconvenience me having to drive back around and wait again for their mistake. She went and got another associate (Jayla) when I asked to speak to a manager who told me the managers were in a meeting. She told me the same thing basically that they could not help me. The amount of time she took to argue with me about it they could have easily corrected the mistake they made. When I pointed this out to her she shut the window in my face while saying "She don't need it anyways." First of all, I AM 7 1/2 MONTHS PREGNANT! Don't tell me what I do or don't need! Secondly JAYLA, you CHOSE to work at McDonalds, in customer service. No one forced you to do so. There is absolutely no reason this issue could not have easily been corrected, especially since it was not my mistake! And for an associate to say something so rude to a customer over something that would literally have taken 60 seconds to correct on their part, is absolutely unacceptable! If you don't want to work in customer service, find a different job! I was very polite until I received attitude from this associate over a mistake that was not my fault. I will never visit this location again and will be contacting the corporate office. I did call the store and speak with someone named Kenisha who identified herself as the General Manager. While on the phone with her, I could hear Jayla in the background yelling about the incident that occurred. Again, how...

I've been waiting over 30 minutes in the drive thru, people are being asked to park to where there is no room left, she just told me to park because they just dropped my nuggets in the fryer, I have to be at work in 15 minutes, this is BS. People are literally paying, waiting and just driving off without their food. Update: The other day will be the last time I use this store, too many times I've had to park my car and go inside to fix something about my order, from missing items, wrong items, and items I didn't even ask for clearly from my receipt. Here are some examples. The other day I got a happy meal and it only contained one cheeseburger that had ketchup, mustard and cheese when I clearly asked for just meat and cheese only, it was missing her fries, apple slices, drink and toy. I went in to fix it and the manager had to argue with the guy making it that ketchup and mustard was not considered plain as he made it the same 3 times. Example 2 I've ordered breakfast several times and the other morning along with several mornings I ordered 2 chicken biscuits and I recieved sausage biscuits instead, by this time I'm at work, cant return them so throw it out. Example 3 I ordered, came to the window, as I'm talking girl screams, slams the window in my face and all her coworkers are screaming at something on the floor, my only thought was a mouse, after laughing historically, she opens the window, ignores what I'm saying, hands me my receipt and closes the window back. Example 4 ordered a ice caramel macchiato, when I receive it after being told to pull up in the waiting area, It contains all milk and caramel only. I could go on, but you get the point, the place is in a convenient spot and that's why I tried to give it another shot time and time again, but it's just not...

Out of all the McDonald's in High Point I personally feel like this one has the best service, and by far the friendliest employees around (speaking strictly for the four different High Point McDonald's locations on the Northeast end of town). There's a McDonald's on N. Main Street that (as of lately) has been routinely closing between 4 and 5 AMish. Every time I've went there within the past week (which has been two different occasions, including tonight) they will not take orders so they're sending all the customers away between that time period. This particular McDonald's (which is the one at the Old Oak Hollow Mall Shopping Center) has extremely friendly employees that are eager to please the customers. In my opinion, the team working at this location are very motivated young men and women (and a few older people of course) who will go the extra step to make sure your order is correct, and they are striving to achieve satisfaction! In all honesty I am extremely critical when it comes to fast food restaurants and their employees. So in this particular case I actually have nothing but good things to say about this location, and the people that are running it (which is very rare for me). If you wish to be treated well, and have your order received in a very timely manner, and/or you wish to be spoken to professionally, and you just want a very quick, easy, and pleasant drive-thru/dine-in experience, then you should definitely choose this McDonald's opposed to the local competition. This McDonald's is a great place to visit if you want a quick meal with good service, especially at...