Crumbl — Restaurant in High Point

WORST EXPERIENCE EVER! I ordered 10min before closing because it gives you the option to and I arrived on time. When I pulled up and used the app to say I was here no one came out. There were three employees in there then once they saw me they all went to the back and hid until their rides came. I had to bang on the door because I wanted them to either give me my order or refund my money. Furthermore, when I knocked on the door they started peeping around the corner until someone finally came and asked what my name was then gave me my order. She did say “sorry bout that” but that whole encounter was childish, unnecessary and VERY UNPROFESSIONAL. And the quality of my order...

Wow…. YASSSS MANAGER TORI AND STAFF made my first experience the best. Tori heard I was going to hide the cookies I bought today from my kids … hey - It’s Halloween… gimme a little break.. that’ll get their sugar high from their little trick-or-treating shenanigans tonight. Tori handed me a coupon for a free cookie for my babies…. ANDDDDD gave them a free cookie to enjoy today 🥺🥹😭❤️‍🔥🥰😍.

P.S. People quit their boss not their job.. she’d absolutely be my reason to come to work Every. Single. Day.

Your staff reflect the amazing environment you’re cultivating.

Yall make a great team; keep up...

Crumbl is the ultimate cookie experience—both for the flavors and the atmosphere. The store is spotless and beautifully laid out, with that signature pink branding that instantly puts you in a good mood. The staff is always friendly, quick, and happy to answer questions or recommend their favorites. I love the rotating menu—it keeps every visit exciting and makes each week feel like a new dessert adventure. The cookies are always fresh, perfectly baked, and presented like little works of art. Whether you’re stopping in for a quick treat or picking up a box to share, Crumbl makes every visit...