Khantoke Thai — Restaurant in Hillsboro

Unfortunately, after many months of relatively good service from this business, I will not be eating here again. Today I grabbed my lunch order, and had found a moth (winged insect) attached and cooked to the top of my spring roll (if these reviews would allow me to attach a photo, I absolutely would). I went back to the staff, with food in hand, and showed them the insect (which had wings and antenae, mind you), expecting an apology or an offer of replacement; I recieved neither. Instead, the staff insisted that what I was looking at was crispy/deep-fried basil, which it CLEARLY was not. One of the workers literally picked the bug off of my food and handed it back to me, like it was an everyday occurence; no apology. If you are going to argue with a customer about if whether or not they nearly ate an insect, which is clearly in front of your face, then do not expect any further business from them. I am not an unreasonable person- I am aware that bugs exist and that these accidents happen. However, if this is how they handle these types of incidents, then I truly question how they handle their food prep and how they handle customer concerns. I am truly disappointed by the inadequacy of how the staff handled this situation and would offer caution to other customers- check your food...

Vegan review:

Eating vegan here can be difficult. Yakisoba noodles which traditionally do not contain egg. Allegedly contain egg here. However, on a previous visit we asked for vegan options and we're told that they were vegan.

On another visit we were told the spring rolls had eggs in them to seal them. And on another visit we were told they did not.

And now the other day we went there and asked for the vegan coconut Thai iced tea and they said they removed it from the menu.

They recently redid the menu and have completely removed the "can be made vegan upon request" type of language. And none of the items are marked vegan or vegetarian. Looks like a complete oversight by the new owners, considering the Portland metro area is one of the largest vegan and vegetarian populous in the United States.

Also, the white rice has been really mushy on two occasions. It almost seems like it was instant rice. That was overcooked.

Also, the lighting here is inconsistent with the different color temperature light bulbs mixed together. It's sometimes white and sometimes yellow. I think some good lighting would go a long way here.

I do not look forward to going back here to get vegan food. I'd recommend another option...

Our waitress was rude. We had a group of 7 and instead of giving each person their meal, she passed each plate down the table, even though 4 of us were on the outside aisle. My order was wrong and I informed her that it was incorrect. She was combative, stating she read it back to us and we all said "ok" so that was that. The restaurant was loud so hearing her read it back very quickly was difficulIt. So, I will review the food I received which was plain fried rice. It was bland, flavorless, needed basic seasonings. The onions were raw, the broccoli was hard, but the meal was piping hot, which is all the positive I can say. I wish I could have tried the pineapple fried rice which is what I ordered. The tofu was rubbery, oily and also bland. It was my first time here and I would not...