Subway — Restaurant in Hillside

First, I didn’t appreciate the position of the new refrigerator. Regardless if the refrigerator door is open or closed, it is blocking customer’s view of preparation. I would like to see the staff, when they are handling my food. Even when I stepped to the side, I still couldn’t see anything they were doing until it was time to place the sandwich in the oven. LOSE THE REFRIGERATOR THAT’S BLOCKING THE BAD AND SPOILED MEATS.

Secondly, I got all the way home to reveal a dry, old meatball sandwich. I wonder how long they recycled these meatballs before they hit my sandwich. Just Disgusting..Thank God, I didn’t just bite into the sandwich. This was a total inconvenience, waste of my time and my gas, driving back to the Hillside location for a refund.

Totally dissatisfied customer. I placed an online order to take advantage of the FLBOGO deal, now I have to wait 3-5 business days for a full refund. I was forced to drive to the East Orange location for the same deal. There was no acknowledgement or accommodation just wait for a refund.

Below you will see pictures of the old, dead, Halloween meatballs that rose from the grave and hopped on my bread. I wouldn’t give that sandwich to a stray dog. I hope my experience prompts the health department to step inside and shut it down. Clearly they don’t care about...

I walked in to get my usual sandwich and at the end of my order I asked for “ HOT SAUCE” to be put on my sandwich as the last topping the woman working proceeded to put this spicy orange sauce which I’m allergic to I politely told her that was not right sauce and asked if she can make my order over because again I am allergic to the orange sauce she put on my sandwich she then proceeded to tell me that it would be a waste of food to make my order over and began to scrape off the orange sauce with a knife off of my sandwich instead of making a fresh new one after I stated I was allergic then she also said I should’ve said “ buffalo sauce “ with an attitude I decided not to get any sandwich and left the store I was dissatisfied and disgusted with the service I received today it was very rude that I couldn’t get a fresh new sandwich after the associate made a mistake and put the wrong sauce on my order which I’m allergic to very lazy in my opinion and also wrong lastly no managers were on shift to help with the situation which I found...

This place I have been coming for a while and my wraps are always good. On 4/23/22 sat.evening. nonmo and demetri was servers. Nonmo didn't say hello or anything . I ask her to heat up my wrap with 2 pieces of bacon and cheese -she did it but no response..she only 1 tomatoes on wrap. Extremely small!!!😕 . Then.demitri assisted my daughter with much attitude-somebody should have stayed home! People need to realize CUSTOMER SERVICE GOES ALONG WAY!! Anyone. could be the owner CEO. they both...