Edgar's Bakery — Restaurant in Homewood

Edgar’s Bakery on 2713 18th Street South saved my nieces wedding day. The cake made by someone else unfortunately had no support and started to fall apart. The cake could not be displayed or in pictures. We made a decision to try to locate another cake. We drove to and called several stores and bakeries to no avail. Before giving up my daughter made a call to Edgar’s. She immediately said, mom they were actually nice (the other bakeries we called were rude) then she said mom the lady said they may have something that will work. We made it there and unfortunately there were no all white cakes but there was a lot of strawberry cakes, chocolate, and other flavors. Still nothing that we thought we could add flowers to and make it match her wedding colors. One of the young ladies at the counter went to get the manager and also I believe the Baker/decorator. We told her what happened and showed some of the pictures. It was so close to closing time so I would’ve totally understood if there was nothing that could be done. She asked me to wait so she can make a few phone calls to see if there’s anything that she could do to help or offer any advice. After she made a couple of phone calls and no one answered, she finally said you know, I can help. She asked for a little time and she came from the back with a beautiful a two tier cake. It was perfect. She also noticed on the cake that was ruined that my niece wanted a textured icing so she went the extra super Duper mile and textured the icing on the cake she made for us. We also purchased a chocolate cake for the grooms cake because it was also ruined. The kindness and support that the staff at this bakery provided us in the mist of a complete disaster was beautiful and heart warming. They could’ve easily said not our cake, not our problem plus it’s almost closing time but no, we were offered a solution and comfort. I am back in Dallas,TX now and I can’t stop telling everyone about our wonderful blessed experience. I am so sorry that I cannot remember the name of the wonderful lady that made the cake but she knows who she is and I really hope she shares her wonderfulness with everyone in the Edgar’s Bakery family and in Birmingham, Alabama.

FYI, Edgar’s did NOT make the cake that fell. Edgar’s kindly made the perfect cake that...

Picked up some cupcakes the other day, unfortunately they were stale and dry. I'm not sure what the issue is with quality and ensuring products are properly rotated, but it's really disappointing to continue trying to give places an opportunity but the same issue persists, especially when it concerns wasting money.

Update: went back last Saturday, because my boyfriend wanted to order a cake for his birthday to be picked up today. We paid that day, came to pick up today, and there was an error to where the order didn't get placed so there was no cake. We ended up just having to get a cake out of the case, and it wasn't what he originally wanted, the manager did say we have store credit. It was just disappointing, I get mistakes happen, I do, but it's unfortunate when something like this happens on your birthday, a refund would have also been appreciated since it was not what we ordered, and the error wasn't on our end.

Went in 30min before closing, there were about 4 other ppl in there. I wanted to purchase a cake slice, a few cupcakes & a cookie, the woman behind the counter looked visibly frustrated. She also seemed to be rushing, which I get closed to closing, but it doesn't make customers feel welcome. I could better understand if it was 5min to close. Lastly, the cake slices being 4.50 are not cut the same consistently, the size for that price is not even worth it. Furthermore, it was dry. Again, paying that much for a slice, isn't the issue, it's the fact of the value & quality. Everything IZ has cake slices, they are worth the money, and much...

This was my first time visiting Edgar’s, and I’m extremely disappointed. I went in early in the morning hoping to get a simple gender reveal cake done for the next day. I was told they needed 48 hours’ notice. While I understand policies, their website gives the impression that same day or next day cakes might be possible if you stop by. The young woman who “helped” me..green eyes, brown hair in a ponytail, didn’t even bother to greet me or smile. She simply asked what I needed, and when I explained, she abruptly told me they couldn’t do it and walked away without an apology or any effort to find a solution.

This is my first baby, and I was so excited about the gender reveal. Instead of being a joyful moment, the way this was handled completely ruined my excitement. All I wanted was a plain white 6 inch round cake with blue or pink filling. It wasn’t a complicated request, but apparently, Edgar’s couldn’t care less about making their...