Right after the happy resolution of an unpleasant situation with the honolulu coffee moana surfrider location (please see below), i decided to order another Hawaiian latte from this location. Nice lady took my order. But the drink never came. There were no other customers after me for about 15 minutes. Lady who took my order went to the back, another came out and took the next customer's order about 15 min after i placed my order and made her drink. When she finished, I asked her about my drink. She wasn't aware that I had ordered one. She made my drink quickly and gave me a drink token. A nice gesture but not overall thrilled with the back to back less than optimal experiences. Still love the products though. PREVIOUS issue from Moana surfrider location: Waited 2 years to get back here to get that Hawaiian latte! Did not disappoint. Was a bit saddened when one of the workers accused me of stealing an acai bowl. I tried to explain to him that I had no idea what he was talking about but he didn't seem to be persuaded. It became a semi public spectacle and not how I envisioned my long- awaited Hawaiian latte experience to be. Also ordered acai bowl, overnight oats, croissant, green tea, oat bar... love this place barring that peculiar encounter. UPDATE: spoke with supervisor couple hours later. She recalled the incident, apologized, gave me a few drink tokens. Supervisor...
ย ย ย Read moreHonolulu Coffee Company provides an outstanding coffee and culinary experience that truly stands out. The moment you step in, the aroma of freshly roasted coffee beans envelops you, creating an inviting atmosphere. Their coffee selection, meticulously sourced and expertly brewed, caters to even the most discerning palate, delivering a rich and robust flavor profile that coffee enthusiasts will appreciate.
Beyond the exceptional coffee, the food offerings elevate the experience. From delectable pastries to savory breakfast options, each item on the menu showcases quality ingredients and thoughtful preparation. The breakfast burrito, in particular, is a standout, perfectly complementing the artisanal coffee selections.
The attentive and knowledgeable staff contribute to the overall positive experience, providing excellent recommendations and ensuring a warm, welcoming environment. Honolulu Coffee Company is not just a coffee shop; it's a destination where the combination of superb coffee and delightful food creates a culinary haven for locals and visitors alike. Whether you're seeking a quiet morning retreat or a place to savor the essence of Hawaiian coffee culture, this establishment consistently...
ย ย ย Read moreThe new Honolulu Coffee Company inside the Sheraton Waikiki is a great artisan coffee to have. Before there was Peet's coffee and the staff was AMAZING! They gave discount for those that worked at the Sheraton, and the shops inside the lobby area. So I'm not sure if the old staff rolled over to HCC, but this morning at around 10am on January 30th 2017, I experienced the WORST customer service ever. I'm not even sure they gave me a discount, the barista was taking pictures of the coffee art - and was continuously doing it on the side. I had asked the cashier rep if he could warm up my scone as he was giving it to me, and the barista shook his head in disapproval. I waited for my tea to be prepared and brewed, and upon receiving it, I did not receive the customer service I once experienced in this coffee shop. Please be kind next time, we're all having the case of the...
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