My experience with this Dave and Buster's location was a whole big mess. I will go ahead and say, if you're just going to play games, you'll have plenty of fun! If you're trying to get a table, don't.

It was my 21st birthday, and I was there this last Saturday night. We got our game cards and went to go grab a table. We were seated almost immediately, even though they were very busy, so that was nice!

I know for a fact it was at least 20 minutes before anyone came to our table. My husband had gone to the bathroom, did jello shots, and came back, and we still had to wait at least 15 more minutes. By this point, I'm irritated and almost standing on my knees in this booth, trying to get the attention of anybody that walks by. Probably 4 or 5 people walk by without acknowledging me whatsoever. I finally get a guy with a dishes cart rolling by and tell him we have not been served for at least 20 minutes. Can we please get some help.

He gets our waitress, and she's a very nice, sweet young girl, I'm not sure what her name was, but she had curly short black hair in two ponytails and really pretty makeup! I just don't think she was experienced.

We put in our drink orders, I order a vodka cran and a water, and everyone orders their drinks. It took at least 20 minutes again just to get our first drinks, and she forgot my water. She wound up doing this again and I had to ask for water three times.

I ask for another vodka cran and finally got my water, my husband gets another beer, and another long while goes by before she brings us two beers. She told me she thought we both ordered one. We get our food orders in, and we finally just get up. I ordered at some point and a double shot vodka cranberry, and somehow, the bar made two one shot drinks.

We actually wind up finally having somewhat of a good time playing games, but while we were playing games, we happen to actually notice our server playing games with a few coworkers. That was honestly really frustrating to see after not being served well at all this whole evening.

our food finally comes, that's actually pretty decent food, thankfully. But then the bill comes.

My sister was not notified of a 6 dollar up charge on a meal because she substituted a salad, and there was an extra side salad charge that should not have been there. There was also a gratuity fee added, that we were not told about! For a group of 7, even though the 7th member of the group my was 3 year old nephew. And somehow my sister's bill still came out to like almost 70 dollars for two meals.

After seeing the ridiculous prices we all had, we asked if we could get a list of it, but we were told we had to pay but we could see the receipt afterwards for specific charges. She tried to say the gratuity charge for 7 or more people was on the menu, but at no point did she point that out to us before we paid.

She came back with receipts and we immediately just asked for a manager, it was my 21st birthday, I was not served well, none of us were, we did not feel like we shoudlve been charged gratuity for extremely bad service. She started trying to defend herself and her actions? I'm not sure if she is just inexperienced or if they allow anything to go on at this location, but she did try to defend herself.

She tried to tell me that waitresses don't get paid enough, and I am well aware of that. My mother was a server most of her life, and I ALWAYS tip well. Except when you did not do your job at all. I didn't tell her to pick this job, either!

She went on to say, oh they have fun here, and we waited so long on her in the beginning because she was line dancing up front and didn't know she had a table! Did she think this was helping her? My husband obviously started getting irritated, knowing how frustrated I've been all night, I told him to calm down but I respectfully told her honey you aren't doing your job, I'm sorry, but we want a manager.

The manager did everything I believe he could. He gave us 4 free game cards. And a free drink.