Applebee's Grill + Bar — Restaurant in Horizon City

Disappointed with management, her name Gaby, she's pretty rude and obnoxious, everyone would greet us except her, not only rude but you can tell she goes on power trips with the employees, she raises her voice at them and embarrassing them in front of all the people, her attitude is ugly, you can tell some of the customers were uncomfortable with her, employees walking on egg shells because of her attitude, it's not the first time she creates a big seen in front of us, if the employees quit I don't blame them ,they deserve better, that is what an unhealthy work environment is like, the one to really blame is the general manager because they allow her to be that way, this is an issue that needs to be addressed and take action, no employee should be going through such humiliation and customers shouldn't be seeing, that type of behavior in a family restaurant, this is an embarrassment...

Today I took my wife out to eat at Applebee’s Bar and Grill on 13780 Horizon Blvd. entering this establishment we were met by Hostess and she sat us in Andrea’s section. This young lady Andrea is awesome. Customer Service is at 100% she is friendly and attentive to my wife and I and her other guess in her section. I enjoyed her bubbly character and her humor. She is excellent at her job. Thank you Andrea. The food was on point. We had the Classic Combo appetizer and the main course (wife) Southwest Chicken bowel and myself full rack of ribs with Mac and cheese and mashed potatoes as sides. We also ordered bread sticks. I spoke with the floor manager Ms. Gaby and told her of the awesome job Andrea did. Let mention Ms. Gaby is awesome as well. Thank you Applebees for a great evening I...

This Applebee’s is my family decompression spot. After a long day of work and school, we come here to enjoy good food, drinks, and atmosphere for a reasonable price. The staff is extremely professional. Our waiter had a waiter in training with her and allowed her to learn visually and participate as well. Although these are minute details, that is the attention to detail the staff takes.

Mid dinner, a woman walked in furious about her order. The manager handled the situation well while the greeters help guest to their tables. There was a minor discrepancy in my order, I talked to the manager and he also was helpful and understanding.

Overall it’s a great place and I’m glad it’s part of the...