Panera Bread — Restaurant in Horizon City

Placed an order online for 2 sandwiches and 2 soups $35. We used their drive thru pickup option. Followed the pickup instructions we received our order and the bag was sealed shut. When we got home the order was incorrect. I received half a sandwich instead of the full sandwich that was ordered. We also failed to receive no napkins or spoons for our soup. I understand they just opened but it’s common sense to provide utensils when a guest orders soup. The food was lukewarm at best. The sandwiches lacked meat and they were flavorless. You only have one chance to make a good first impression and they failed miserably. They did give me a refund on the sandwich but I would have rather had my order made correctly, now I’m sitting here hungry and underwhelmed. I wouldn’t recommend this place, especially for the...

Yesterday morning, I ordered the Cinnamon Crunch bagel. When I got my delivery, there is no crunch on top or even in the bagel bag of this bagel. I ripped open the bagel bag, so you can see there aren't many crumbs.

Today, I had my husband pick me up a whole Green Goddess Chicken Cobb Salad and you will see from the pictures, that I didn't get close to what I was expecting. I put the picture of what I was expecting here from the website for comparison. No customizations were made for the order.

Two bad experiences in a row......

I just came back from Panera on Eastlake I had a simple order of breakfast sandwiches I ordered ahead on the app I ordered extra bacon I got three half strips if that's extra bacon then for the price I paid I think for just an egg sandwich it's not worth it I the only good thing was the fresh bread which I get but with all the hype that's all it is coffee is bland I thought it would be a better place than McDonald's made me just loose faith in morning breakfast and just cook at home lesson learned ty...