Taco Pronto — Restaurant in Hot Springs

My family has been going to Taco Pronto for years . It’s a Hot Springs institution. Food is usually above average for fast Mexican food . The pico is also one of the best in town . They do have a few issues however that does need to be addressed. The cleanliness of the restaurant is in serious question. Stained ceiling tiles , bathrooms that are completely filthy. The toilet seat looks like it’s been pulled out of the city dump . Clean restrooms are a MUST at restaurants. IF not you begin to wonder what’s going on in the kitchen. Again the food here is rock soild with decent pricing . The small cheese dip at 7.00 is outrageously expensive for the small size you get . All food items are microwaved before getting to your table so if this is a turn off for you look elsewhere. Staff efficient but not overly friendly. The soft drink machine is behind counter for refills can be painfully slow when they are taking orders . They need self service soft drink dispensers which most other restaurants of this caliber have . All in all a good place to get your Mexican food fix but owner needs to stop being greedy and put some money back into the establishment. Start with refurbishing bathrooms and ceiling tiles they are...

I would rate -5 stars if I could 👎I went inside,and ordered my family's dinner to go, to eat at home bc my mother's elderly and bedridden.When I got home I fed my mother 1st and sat down by my husband and we all began eating,I heard my 82 yr.old mother choking on a long black hair,so everyone inspected there meals,I found 2 more long black hairs in mine. I ordered 3 combanation burritos,all were also missing tomatoes, onions, black olives and we're very skimpy made,childs sized, with no extra cheese sauce and they left out the side of guacamole.I calked and talked to the manager, and brought the food back to them, and receipt for a refund (hairs n all) this has never happened before,I'm shocked,unbeliveable,iv ate t.p since I was little.Iv noticed new faces there,so I'm sure that's the reason for this happing.There was no apology, and they are training a new manager,whom was very hateful during the refund.Needless too say,we won't...

it was a Saturday, went thru the drive thru, expecting a long wait because there was about 8 cars in front of us , and I said to my girl well id rather it be slow and good instead of fast and sloppy! first car pulls away before we came to a stop but don't mean nothing , ok this is the test how long is this car Gunna wait ? bout a minute later it pulls off followed by another 2 mins later ditto on the next and the subsequent cars about the same , uh oh this don't look good and we weren't there but a couple of minutes also and we ordered 3 pronto special No 2s now if you haven't had the number 2 pronto special your Gunna love it and it's the best economical choice but anyway we got some pico sause with it and I asked for some green chili sauce (par exelaunce) anyway we are about a mile frome home and I say well we can doctor them up , maybe put em in the microwave but to make a long story short (L0L) the were excellent right...