I used to praise this place but not now!
I/we have been a pretty good customer here since this location opened up but because of their ignorant management at this location I won’t be going back!
FYI my coffee sucked the last time I had it there(2 days ago) and my wife’s medium size coffee I ordered turned into a small size for some reason and it felt light in weight whenever I gave it to her so she popped the lid off and there was 20% foam only in cup?! WTH
So, I went back to their store and manager replaced it but he didn’t care to replace mine from tasting bad but he gave a reason for it tasting bad, he said it was because of the colder weather and the to go window being too close to whatever it was in their store and that a lot of people had been complaining about how their coffees tasted because of this reason?!
SO WARN CUSTOMERS OF THIS DA!
I never thought I would be back at Starbucks for my now daily coffee but I’m happy to be back!
👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 is new...
Read moreBeware of what you order and ask for a receipt. You’ll get charged for something that you didn’t even say.
I said I wanted one large iced blondie with almond milk and a bagel with cream cheese.
I got charged for the blondie and a coffee cake plus a Mexican Mocha With extra cream and almond milk.
I hope this isn’t an ongoing habit, the barista claimed I said I wanted two coffees over a 2 second conversation and last time I checked blondie and Mexican cream sound nothing alike.
I would’ve never been aware if I didn’t ask for a receipt.
Also, used my false $20 purchase to put in for rewards for I’m assuming another worker.
I hope this hasn’t happened to...
Read moreNormally my fave spot for matcha, but Today it’s a 1 star for me. Customer service makes the experience worth it. CS should always be top priority. I’ve been several times and the crew is normally friendly. Not sure if this guy is new but To sling the ice back in the cooler after I asked for light ice during my order at the speaker is RUDE!! , I pull around and I see you’re making it and fill the cup to the rim with ice and I say that’s too much ice and you sling the ice not once but twice and then hold the cup at me and say is that enough as if you’re irritated. Yea keep it I don’t want anyone fixing my food or drinks with...
Read more