Burger King — Restaurant in Houston

If I could give this place less than one star believe me I would....on 10/21/19 my fiance and myself stopped by to place my order. Mind you it's almost 8:30pm so I know they are not overly busy. I came thru asked for my order when I reached the window whe cashier handed me my drinks and I handed her my card to pay. After about 30 secs she return my card and left the window at which point I'm guessing the cool handed me food to me. As accustomed I then drove away from the established mentioned. When I reached my house I started to pull my food out and noticed my order was incorrect. My fiance then called the store and I formed then our orders as incorrect. To which he and the person on the phone were discussing. As I saw him frustrated with her I took the phone from him to calmly speak with the person on the phone. We had asked to speak to the DM and she informed me that I needed toreturn to the establishment so that the DM would speak to us. And then second she proceeded to tell me that my card wasn't charged and how was icomplaining bout free food. I informed her that I needed to speak with the DM again and she said sir I will get them. I informed her I was a ma'am and she started to interrupt me as I spoke at which I had lost my control and my cool. I cussed her out and as I was waiting on the phone for the DM hI hey hung up on me. When I showed up at the establishment i asked for the DM and I explained to her what had happened and that I was not going to be accused of stealing anything. The Ientire time that I was there the person who accused me was walking like a dog with it's its tail between her legs. Why didn't she call me a their then. I am extremely disappointed at this location that I will never return here. I will be going to their corporate office and placing a...

I’ve visited this Burger King location three times, hoping for a better experience each time, but it consistently disappointed me. I tried to order the Impossible Burger on three consecutive days, and each time I was told they were out of stock. It felt like the employees were just avoiding making it. On top of that, the buns were extremely dry, as if they’d been sitting out for a week. After giving them multiple chances, the quality didn’t improve.

Additionally, the drive-thru experience was awful. The employee taking orders sounded exhausted and uninterested, speaking so slowly and rudely. There was no energy, no courtesy, and it felt like she just didn’t care. Instead of a friendly greeting, it was a blunt ‘what you want?’ repeatedly. Very disappointing experience overall.

This is the last time I’m going to this location. I will never go back again and will also discourage others from going. If you want better service, choose a different Burger King. This is the worst place to go. I don’t know how they’re still in business, but if I were the owner, I’d take action immediately. It’s a complete stain on the...

BEWARE This is not one of the chain's best locations. Gave this place many chances and decided never to return. Onion rings....it's one of the few items that differentiates bk from other chains. The first time i ordered onion rings from here they ran out and still charged me for them and put fries in my bag instead, I go back and the guy at the window says, "we ran out, you don't want fries?" NO I DIDN'T. Second time I go there and order onion rings girl at window says, "I need to make a new batch for you" I'm thinking great they will be fresh...boy was I wrong. What she meant was she was going re fry rings that had been sitting out for too long and burn them to a crisp so that they would be hot enough for me to think they were fresh. It's stupid things like these that have made me go elsewhere for...