Gorditas Dona Tota — Restaurant in Houston

Been here twice and both times I had to wait about 30 minutes to get my order. Once on a weekend morning and the other on a weekday evening. So, long wait times seem to be consistent regardless of the day or time. The Gorditas were very good, my family really enjoyed them. However, the customer service could use some improvement. Both times, I wasn’t greeted; they just immediately asked what I wanted to order. During my last visit, the woman making the Gorditas was upset about something and was venting to a coworker, which customers really shouldn’t have to listen to. I’ll probably return because the gorditas were good but the customer service definitely needs...

A neighbor recommended this place and we decided to get the Gorditas to go. We waited around 15 minutes it was dinner time so they had a full house.The guy at the counter was nice and we asked him for recommendations he was pleasant. Food did take a bit to come out but it was good and fresh. The Gorditas are small but packed with flavor! They ran from $2.69-$3 each and they also have combos. They have tons of choices for fillings which we really like. The place is small and so is the parking lot but they have enough parking. We will definitely be going back,But we will be eating...

Service is terrible! They are so slow, dragging, like they don't care what's going on. At first I thought it was because they were in training, but nothing's changed over time! I love Gorditas Dona Tota but I'd rather drive to San Antonio than eat here again. They get orders wrong, gorditas are raw, not fully cooked, very little filling (the beans and cheese had nearly no cheese) and it takes forever to get your food. So sad to see how this staff is letting the name "Dona Tota" go down. And this has been the 3 times I've been...