I came here with my sister who is dealing with a major health issue. She spends a lot at this place and is usy happy. She has tshirts from them, knows their jingle when placed on hold by heart. Refers people over etc. A fan of Juice Land if you will. Her orders on average are around $30-$40.
She cannot have maca root due to health issue. When I tasted my smoothie (she had a large / I had a medium of the same one) I told her there was a powder in the smoothie. It was infact the maca root which we asked to not have it. We had the smoothies to go and discovered this on our way home. She thought she could easily talk to the person there when she comes back and they know who she is. Nope! I am outraged at how rude the team member was and treated her. He said they could only comp one large and not the medium. Terrible customer service, lack empathy, lacks emotion regulation and business management. After not receiving the help she expected she took her new order and left. She then noticed a drink was missing from her order.
When she called back the same guy hung up on her. People like this who can't deal with client issues should really just take a message and have management or owners call back. Penny wise pound foolish! Treat your loyal customers better. Do better. Hire better. Train your team how...
   Read moreI just moved to the area and I LOVE that I now live within walking distance of JuiceLand. I already know I'm going to be spending a lot of time here because there just seems to be an endless selection of yummy, healthy choices in smoothies, juices, and salads which are three of my favorite things. I tried the Soul Boulder which was delicious and an interesting combination of ingredients that I would never have thought of myself. I want to try absolutely everything on the menu, and now I CAN!
The staff are all super friendly, helpful, and efficient! The place was packed but the wait was no more than 10 minutes. I actually would not have minded a long wait since the place is so fun and vibrant, and there is an eclectic selection of vinyl to peruse. I can't wait to go back to take a...
   Read moreIt is a very well managed place. I have never been to a place like this and I will say it is worth the money. The employees are polite and they keep the store clean. The atmosphere is calm and relaxing and it puts you in a good mood. I love the way they have the interior decorated, almost like hippy/nerdy style. The only negative thing I have to say based off my experience at the time of my visit is I wish they invested more in outdoor seating. I know that they are limited on space but I think they could fit a few more chairs & tables then the 1 set that they have on the side. I actually would suggest that eventually they find a location that is bigger both inside & out because on beautiful days there is nothing better than sitting outside drinking a good drink while...
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