Landry's Seafood
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I’m not a big complainer, and I RARELY write bad reviews on a restaurant, but the overall experience was so terrible I had to say something. The person who sat me was as friendly as a strip club bouncer, the server wasn’t much better. I then present my laundry’s select club membership, as I’m a frequent diner with laundry’s restaurants, and was told by the server that they don’t take the membership cards at that location as it was franchised. This should’ve been my red flag to get up and leave, but again, I’m a frequent diner at laundry’s restaurants so it seemed like a much better option than the other choices at the terminal, boy was I wrong. I ordered an unsweetened tea, then for my meal I ordered the pan seared redfish with the Crescent city topping with red-skinned mashed potatoes and vegetable medley as as sides, then I added a side Caesar salad as well. The salad came out first- salad was warm, lettuce was wilted, and tasted like it was unwashed. That’s gross, set it aside. Then my meal came out. I took pictures for reference, but good god it looked like cafeteria food, and tasted like it too. The vegetables were overcooked and unseasoned (basically steamed into mush) The red skinned mashed potatoes weren’t much better, very bland and had the distinct look of a cafeteria scooped portion on the plate. The fish was cooked ok, but the topping of shrimp, crawfish, and crab were unseasoned and tasted like they were warmed up in a microwave and tossed on top. The cream sauce, well, tasted like uncooked flower. Mind you, this is Landry's, they still charging Landrys prices, but the food was utter garbage. I was hungry so I did my best to eat what I could. I paid 57.52 for a trash meal I could’ve gotten at a Piccadilly cafeteria.. I’m definitely reaching out to Landry’s restaurants to let them know, because if I was the owner of the Landrys name and experienced this I’d shut this place down until they fixed it.
Justin PowellJustin Powell
00
The manager called airport security on a family with two toddlers! We arrived at the restaurant at 7:45 PM with my 5-year-old daughter and 2.5-year-old son trying to feed them before our 5-hour flight. we made our orders and then at 8:06 PM, the waiter told us some of our dishes could not be made, and now, because it is after 8 PM, we can't order new dishes because the kitchen is at low capacity. She said it was the manager's decision and asked if I would like to speak with her. I responded that i'm not sure if it would matter much and that it was unfair that we arrived before 8 PM and now could not order food because a dish was missing. (All in a calm and polite tone) Suddenly, the manager (in the first pic) rushed in and said "I heard you're arguing with the waiter! do you want me to call security?" I responded with "Are you serious? are you gonna call security on a family with two small kids?" - without really saying much else, she rushed out with her phone and returned a few minutes later with two police officers who told us we should leave. We felt shocked and humiliated. Our kids boarded the plane hungry and scared. This is no way to run a business, treat customers, or handle such a situation.
Lev WaisbergLev Waisberg
40
AVOID if you are Celiac, or Gluten Sensitive!!!Atrocious service! My mother has celiac disease and informed one of the servers who just looked at her with a blank expression, turned and walked away without a word; the next server came (a few minutes later I might add, my mom thought she had done something wrong because she walked away without saying anything ) and was also completely unaware of what gluten free was (which happens). My issue is how Rude about it they were, food allergies are a part of your business so it might be beneficial in 2018 to be aware, since if I'm not mistaken, your business is customer satisfaction. Even after the "well, oil on the grill splashes everywhere" my parents were able to find something to eat, underwhelming to put it lightly. Maybe this place might be okay for lunch or dinner, but breakfast is garbage and the servers are worse; I will never return, there are WAY better food options in the Houston airport. This experience was especially disappointing because according to the Internet they 'strive' to provide a good gluten free options; guess the staff here are just completely unaware.
Eviee E.Eviee E.
00
Let me start off by saying, every Landry's restaurant, I've eaten at outside of New Orleans has been drastically different from home & sooo disappointing. This is clearly a New Orleans chain that never should've branched out & expanded. The wait for a table was over 20mins, the bar had seats but wasn't seating anymore ppl or taking orders because they were short handed & there was only one bartender for the entire restaurant. Lots of dirty tables & floors, because again they were short handed even in the kitchen per the greeter at the door because they were short handed. I ordered the crab, spinach & artichoke dip which came out burnt & very oily. The server name came back to see if I wanted to order anything else once he dropped off the dip. I had to ask someone else for my check because he was cleaning the floor and other dirty tables. I asked about desserts. She said, they haven't been able to bring them back since Covid. So no desserts.. Ughhh, this was my first & last dining experience at this IAH location. I'll just wait until I come home for a visit and eat at the ones down there. This was a waste of money.
Bayou VixenBayou Vixen
10
Gosh, I love giving good reviews and Landry's is decently enjoyable, usually, but the Landry in the airport is useless. They didn't tell us we needed to order with our phone and what if I don't have a phone. I waited and then asked for where my waiter is. Then asked the bartender because no one was around. Then she said qr code it. Then they didn't even have a normal Ceasar salad on the digital menu. So I NEEDED a waiter, which then came later after I approached the hostess to contact someone. Then once the salad was placed it tasted good and was fine, until I finished and had to wait for my check. Where are these waiters? Oh yeah chit chatting and taking breaks in the corner booth or just purposely ignoring me. I'm writing this as I still wait for my waiter. Go somewhere else for better service and experience. But, hey the food isn't horrible.
Joshua LambJoshua Lamb
10
This is probably one of the worst food I had at the airport, the only perk is that they accept priority pass that gives you $28 towards the bill. The order is contactless you scan the QR code and order there, but not everything on the paper menu is on the online portal, was told because they are seasonal, come on, calamari shouldn’t be seasonal?? The gumbo is the worst, it’s a brown watery sauce not thick at all, and the rice inside are cold and big chunks that obviously leftover or overnight. Fish taco seems popular but a huge taco shell with tiny little fish inside. Really disappointed. Waitress waiters are nowhere to find they are walking around but the don’t make eye contact nor check on your meal so you can’t get their attention even just asked water I had to ask three times and got it around 30mins after I was seated.
Alex ZhangAlex Zhang
30
Nearby Attractions Of Landry's Seafood
George Bush Intercontinental Airport
The Centurion Lounge
Houston Airport Marriott at George Bush Intercontinental
United Club
United Club
KLM Crown Lounge
United Polaris Lounge
Air France Lounge
The Executive Lounge
Minute Suites Houston

George Bush Intercontinental Airport
4.0
(13.5K)Click for details

The Centurion Lounge
4.4
(1.6K)Click for details

Houston Airport Marriott at George Bush Intercontinental
4.3
(1.5K)Click for details

United Club
4.3
(1.2K)Click for details
Nearby Restaurants Of Landry's Seafood
Bam Bam
Hugo's Cocina
Vida Taqueria
Q Bar
Pappadeaux Seafood Kitchen
Ember
Pala
El Premio Tex Mex Bar & Grill
Pappasito's Cantina
Gavi

Bam Bam
3.5
(680)$$
Click for details

Hugo's Cocina
3.2
(648)Click for details

Vida Taqueria
3.8
(505)$$
Click for details

Q Bar
3.5
(460)Click for details
Basic Info
Address
2800 N Terminal Rd, Houston, TX 77032
Map
Phone
(281) 767-6180
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Website
landrysseafood.com
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Reviews
Overview
3.5
(1K reviews)
Ratings & Description
Description
Classic Southern restaurant preparing fresh seafood from the Gulf of Mexico in classic style.
attractions: George Bush Intercontinental Airport, The Centurion Lounge, Houston Airport Marriott at George Bush Intercontinental, United Club, United Club, KLM Crown Lounge, United Polaris Lounge, Air France Lounge, The Executive Lounge, Minute Suites Houston, restaurants: Bam Bam, Hugo's Cocina, Vida Taqueria, Q Bar, Pappadeaux Seafood Kitchen, Ember, Pala, El Premio Tex Mex Bar & Grill, Pappasito's Cantina, Gavi
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