Olive Garden Italian Restaurant — Restaurant in Houston

This happened on June 4th at 4:30pm. I arrived at this location with my husband and his brother. I just got off work from next door at The Home Depot and was really hungry and looking forward to having a meal there as well as surprise my brother in law with a gift of a small studio apartment.

He has been homeless but has been in sobriety for a year now. He was just released from rehab a week earlier and we were going to celebrate at Olive Garden, but Salazar rudely kicked us out and humiliated me.

We arrived. I told my husband and brother in law that I needed to use the restroom. I entered the restaurant to use it as well as bandage up my feet they had blisters from working particularly long hours at work. So I took off my shoes and proceeded to bandage one of them up. I was trying to hurry because of how hungry I was and good thing I chose a close location from where I work at Home Depot.

All of a sudden, this man opens the women's restroom door. I am startled while in the stall what if I was changing and he did that?

He loudly said , "Ma'am you and your friends need to leave right now! I'm calling authorities they are on their way! You have to leave right now! " And he wouldn't stop to take a breath.

I'm shaking because don't know if he's talking to me or someone else in the restroom and or if he's some crazy person.

I didn't want anything to escalate so I just hurried to gather up my things and I still had a shoe off because I was covering up my blisters. I hopped on one foot and saw who must be the manager his name said Salazar.

I was trying to tell him I just was trying to cover my feet but he started yelling over me and wouldn't let me speak. He humiliated me I hopped on one foot out of the restaurant and asked my husband and brother in law what happened and why couldn't we eat here?

They were just as confused and angry I didn't understand why we had to go! I just got off work and I...

Last Saturday December 17th we had a reservation at 7 pm to celebrate our Christmas dinner of our company in this location, we had made the reservation from 10 days ago we confirmed going to the restaurant on Tuesday before the event and the manager called me personally the Same Saturday at 4:30 pm to confirm again, we arrived at the restaurant at 6:40 pm that means 20 minutes in advance and our surprise was that our reserved place was occupied with customers, we spoke with the manager told us to wait 15 minutes, it took 20, 30, 40 minutes nothing happens that we were attended or did we pass inside the restaurant was a reservation of 28 people to celebrate a Christmas dinner with our employees, how outrageous it was when we came to talk to him and after an hour of waiting, the MANAGER if you can call him so his name is Ray his response was that he could not do anything that the restaurant had been filled and was not guilty, what? After making a reservation with 10 days in advance and having confirmed the same day with the same manager. It is incredible what happened to us seems to me lack of judgment, responsibility, lack of word and dishonesty, they made fun of us and made us spend a terrible night we could not celebrate anything because of course in no place we could make a place for 28 people in at the same time, our employees were frustrated and angry some told us that we no longer had them for anything they would have preferred to be with us instead of spending a Saturday night with their families to have had such bitter experience, Of everything is the response that we received from Mr. Ray the restaurant manager we know that mistakes are commented on by anyone but the negligence and apart racism is not forgiven for that I give a 0 point to this restaurant the worst bitter experience received in my life in a Renowned restaurant as is...

So honestly I never really leave reviews, this is my first one. Me and my boyfriend decided to go out to dinner and we go to the Olive Garden every once in awhile because we like it. Today completely changed our perspective. Everything was great at first. Food came our quick, our server was nice, we genuinely were having a good time. All that changed when it came time to pay. Normally when we go out to eat one of us will pay, one will tip. Our bill came to 72 and my boyfriend just made it a flat 75 and I was planning to tip 20 cash. I get it, service industry is hard. Right after we wrap up with the tablet, our server passed by us and makes the comment “WOW YOU REALLY HELPED ME OUT BRO APPRECIATE IT” sarcastically of course. Did that really just happen? Is all we were thinking. Then I hear the server and one of the others right in front of us making the comment “DAMN BRO HE REALLY TIPPED 3$ TO MAKE IT A FLAT $75” So after our server brings our boxes I tell him how that was disrespectful and most definitely out of line. He proceeds to argue with me and tell me how he got 5 kids and one table not tipping don’t make a difference and he been serving for 18-20 years and whatever. Anyways we left and we won’t be going back. Oh and he tried to offer me free dessert after arguing with me pretty loud in front of other customers and i definitely declined. Didn’t even take my leftover food, definitely a...