Panda Express — Restaurant in Houston

I wish i can give this place 0 stars. My family and i were on the way back home today 05/26/24 and passed by this panda express around 12pm. My family and i were ordering when unfortunately i did not get the employees name but he was i believe hispanic around the age of maybe 18-19. As he was taking our order, we had no line behind us but he was rushing us and telling us to hurry up and order. After he said this, my brother told him to give us a second, and told him that we are paying for the food not just trying to get food for free. His female co worker then started laughing with him like if they were mocking us. so then we said we didn’t want the food walked away and told ourselves “this is stupid”. The employee then went on to say “your mom” to us. It is terrible how people like these are being hired in these companies considering that my family was just trying to order their food. Don’t work in food if you don’t have the patience and respect. Absolutely disgusting and...

There was one employee on staff. And I am sympathetic to that. However, it was the absolute laziest employee in the Panda Express staff. The person who called in that day was working harder than this young lady.

There was literally food in every station and this girl just casually walked back and forth in the kitchen area, fittling around completely ignoring the customers. The family in front of me asked if he could be served the food already out and she just looked up and muttered some things and continued to ignore the customers.

Literally groups of people continued to walk away. The line was less than 10 people and this lazy oaf couldn’t serve food already out. She preferred to just be rude and force people to leave. The line at Wendy’s was three times as long. Though she was alone, I understand. But this employee gave no F’s and did little more than...

I never post reviews, but this situation warrants it. I went over to the Panda Express in IAH Terminal E and came across a man trying to order and very clearly pointing at the two things he wanted. The employees were entirely unhelpful, even saying “I dont speak Spanish” and then completely turning their backs on him. I don’t know Spanish either, but it was very easy to figure out what the man wanted so I ordered for him (after waiting for the employees to acknowledge us again).

This is an international airport in Texas with many connections coming from Latin America. I don’t think everyone has to be fully bilingual, but employees should be prepared to at least work with people to get them what they need (which again, he was very communicative about what he wanted to order). It is extremely disrespectful and honestly xenophobic to dismiss and ignore...