FAILURE - Thursday 9/20 6:30 a.m. - ONE person working. ONE. One guy taking orders and cooking. This is a very busy airport time when people are there early, need to eat on the go to get to their flights. I waited in line over 10 minutes and watched this guy take orders then he went to the kitchen and I could see through the service window that he was also cooking. I had noticed there was no activity in the kitchen area from what little I could see and there was NO FOOD coming out of the kitchen. I suppose someone didn't show up for their shift but it's HORRIBLE management to have a location like this staffed so sparsely that you don't plan ahead for this. Extra people are insurance that this won't happen and if they have too many working then that just means faster service for the customers. I watched at least 20 different people walk away from that counter in less than 15 minutes so they are losing money. I expect them to close down...
Read moreAs ALWAYS, a stellar meal!! Great addition to the airport food court!!! Food is fresh and tasty (as expected)... I also appreciated the person at the register providing me the cook time and reminding me to ensure I am able to wait 👍🏽 CONGRATULATIONS on an AWESOME opportunity and accomplishment!!! 😊🙌🏾🤸🏾♀️❤ #hometownheros
My only "critique", if this counts, is to remind the person out front to be aware of facial expressions... I am familiar with the brand, food, and quality, but someone who is not... can easily be turned away by an "unintentional" less than friendly face... Until...
Read moreTried to eat here on Sunday, March 20th at 11 AM. Originally sat at a table (self seating) and was brought waters by a server - no further interaction. There were no outlets near the table we sat at so we decided to move to the bar. Bar staff member (blonde lady) promptly told us we could not sit there since we’d already sat down somewhere else. This has never happened before and honestly made no sense. We had not ordered any food yet. Will not revisit this restaurant during...
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