Raising Cane's Chicken Fingers — Restaurant in Houston

First, I would like to start off by saying this is my second time trying their food. Everyone is always hyping this place up and I couldn't see for what reason. The first time, I had a bad experience at one of the Houston locations, and I tried the chicken tenders. The food was TERRIBLE to say the least. I thought I would never want to try them again. This time in Kingwood I tried them again on my lunch break. I ordered the chicken sandwich combo which was roughly $10. I also purchased their "special sauce", which I know to be ketchup and mayo with some seasoning. The chicken was very tender and juicy but also had no flavor. The BUNS THOUGH were FLUFFY and perfect! The sauce gave the burger life, I will say. The fries were just normal crinkle fries, nothing special, I do like that they were salted well. My order was out really quickly, I'd say wait time (even with a lobby full of people and a drive thru line backed up) was less than 5 minutes. The atmosphere was a little strange but still felt welcoming, there were protesters with signs everywhere...

The lady that served us I believe her name is Tracy is so super nice and very helpful. I came in with two older ladies that have never been there before and there was a little bit of a line so they said" let's just go to chick fil a" (no thank you). I told them the line would go fast and it would be worth the wait. And before they could decide on what they wanted the line was gone thanks to Tracy who had only been working there for a few days. Kudos on the hire Raising Cane's she is a keeper! The ladies I was there with liked the food so much they ordered some to go and we were back a couple days later where once again Tracy was there with her happy 😃 face at least I think she was smiling behind the mask. Lol. These days its so rare to see people who work in customer service actually enjoy what they are doing and I really want to say thank you to the lady behind the front counter Tracy for making our day...

There's one older manger lady that seems a little too hard on her staff and she clearly needs to work on her communication skills and anger management. Without going into too much detail about what I saw first hand, her co workers were clearly trying to be helpful, she ignored them and verbally chastised them even though they were right and were just trying to help her get the order out faster. She wasted valuable minutes of my hot chickens life trying to reprimand her coworkers and just being stubborn for what looked like zero reason. She was prob just stressed out and taking it out on them but come on, yelling at a bunch a kids who are trying to help you doesn't make a great work environment for anyone and makes your busniess look bad.

Otherwise it's a great place to eat and the foods awesome! The tenders are out of this world they are open Sundays...