Sanke Kingwood — Local services in Houston

I really had big hopes for this salon, but gave up after I got haircut 2 times from different hairstylists. First chance with Rheanna, she was really nice and friendly but the end result was the back of my hair was disappointing due to being uneven. I didn't return to get it fixed this time. Learned my lesson.

Second time with Kimberly, I booked appointment online mentioning the kind of haircut I want (short-medium bob with curtain bangs, sounds easy right?), perhaps she is familiar with it. I showed her some pics of similar styles. I was nervous as this was my first time after more than a decade decided not to have bangs, but I trusted her as so many good reviews mentioning her. By the time she started to cut without sectioning my hair I was already pessimistic. Then the final result, everything (always) looks good after blow dry. Came home hours later, the back of my hair showed uneven length, boxy texture from my right angle, and worst part is my bangs also screwed up in the right side (left side in the photo). I wanted my hair parted in the middle this time. Came back for a fix in the next day in some parts, and explained about my bangs but she was insisted that I have caulic on my front right that caused my bangs needed to be trained often. This is not the case, my hair caulic flows to the right side, and she cut it using the wrong technique, and too short compared with and unbalanced to the left. Again I just tried to be nice and didn't want to argue more about it, as to balance both sides is going to make the left bang even shorter and weird.

I like the vibes and environment in this salon. The receptionists were also nice. Presently, I have lost trust with those hairstylists. Even I am not professionally learning and trained with haircut, but I learned myself how to cut hair from watching the pro's techniques on youtube tutorials. I cut my daughter's hair since she was toddler, mostly short to medium and asymmetrical bob with/without bangs, now almost 11 yo.

This is why sectioning hair before cutting is so important to create a visual idea of what hairstyle may look like in person and helps creating consistent balance throughout the style. In my homecountry, no matter how thin the customer's hair, hairstylists always use this...

My daughter and mom both received a cut and style. I will say my mom got a great haircut by Olivia and my daughter isn’t done but it was looking good. My issue is that one of the other girls needs to have better customer service etiquette. I didn’t even care to get her name but oh she pissed me off. When searching haircuts for kids and Sanke pops up I expect them to be kid friendly in the sense that they are understanding. I know it’s a salon but it does say they do kids haircuts and kids when having to wait for a sibling to get a haircut they might be passing time on the iPad or phone. My daughter has sensory issues and does not like headphones or headsets touching her ears. But to come up to me while I’m telling/explaining to my very exhausted 5 yr old to lower the volume (and she was lowering it) that there is a no sound policy, all the while others are on their phones and music is playing at a pretty good volume in the salon. It just seemed unnecessary. Needless to say I cancelled the appts I had just made for the following week for myself and my 5 yr old. Just disappointed that you see me calming down an already tired kid who you could see was teary eyed and sad while her sibling is getting a haircut and instead of being understanding you come and add to it. It was...

Please don't come here if you have curly hair. They don't know how to cut or style it despite what a stylist profile claims. I used the scheduler on their website, asked for a "luxury cut ($95* or more depending on stylist) + custom hair treatment mask" service. My haircut was anything but luxury (for whatever reason I walked out of there with wet hair not diffused or styled was given no explanation as to why the other part of the service I requested wasn't fulfilled and was happy to pay more for it) in the end I was only charge $65 for the basic haircut but walked out of that place with soaking wet hair.

Honestly save yourself the trouble, my only suggestion would be please be transparent with your clients with your abilities, what services you are able to render when accepting a booking and if there are time constraints at least provide communication and some transparency. (In retrospect I should have said something, but the stylist said we would revisit the haircut and I should have said something sooner)

The salon itself is nice, trendy and what a higher end salon would typically look like. The staff is polite friendly but I definitely would not recommend for curly hair, drive the 20+ miles to Houston for curly...