Raising Cane's — Restaurant in Houston

It's so disappointing that this canes has not been open long enough and their service is not up to par with other locations.we arrived at the drive through at 1140pm with Noone in line just us and for about 4 minutes Noone answered the speaker even though we said hello?i had to call the store and then they answered the speaker. So We ordered our meal with extra sauce and Arnold palmer for thw drinks and they said they didn't have enough tea for 2 drinks only for one. So fine we changed one of the drinks to a diet coke. Then we paid and got our drinks with no extra ice and still didn't get the Arnold palmer they gave us a lemonade instead. Also our meals didn't have extra sauces like we requested. Then she had the nerve to say we didn't ask for extra sauce. Which ok fine she charged us for it and we gave her a dollar and she said she didn't have no change.. no change??? What kind of business are they running in there. The employees are too busy cleaning that they are not paying attention that they have a customer waiting on the drive through and then not give them what they requested initially which it's the employee and not the customers fault. Keep in mind they close at 1am...

June 2nd at about 8:10-8:30 pm you have a young rude female employee working first window on the headset, refusing to give me what I ordered. I raise my window down and ask "Can I get a kid's meal?" She says "No you cannot" and there is a pause. She then says "Can I get you something else? There is no chicken" Another female worker next to her tells us that there is chicken and asks what else we would like to order. I refused to even order from there anymore, from the way the first worker talks to me rudely and the fact that she lies and says there's no chicken. I've been trying to call this location but there is no answer. I hope you guys find out who this young employee is and have a talk with her. She made this place look very unprofessional and like the manager hired a bunch of immature workers (which is not the case because usually I run into nicer employees). If your employee is okay with wasting others time like this, she doesn't need to work at all. I was late to work due to having to wait In the line to even exit, next time there will be a...

NEVER coming back to this location! This location hasn’t even been open a full month and around 11:15pm on 2/6/2022 I purchased a meal from this location. Got home and as I was in the middle of my meal I found a long black string of hair in my food. I nearly put it in my mouth. ABSOLUTELY unacceptable. I called the restaurant and one of the managers named John said I could bring it back up to the restaurant for a refund. I went back up there and I got to the drive thru window and spoke to John once more. He then proceeds to tell me that I needed the plate with the hair in it, present to receive my refund. Mind you, this wasn’t told to me when I spoke to him on the phone prior to me driving back up there. So I drive back to my home to get the plate out of my garbage and take it back up there just for him (JOHN) to process my refund. And also I saw many employees through the drive thru window not wearing hair nets and they were playing around and dancing…unprofessional. And this restaurant hasn’t even been open 1...