GameStop — Local services in Houston

I wish the employees here would communicate better. I've spoken to three sets of employees and they all sent different messages. I've been wanting the SNES Classic like so many other people: the first time I went after the initial shipment, I was told that they would put a sign out the day before announcing that they had received a shipment of SNES. The second employees I talked to said that if you sign up for their SMS messaging that they will message when a shipment arrived. Given my one-star review, predictably, neither of those things happened.

I know a lot of people are after SNES Classics, but every time I've come I've seen different employees. I work 6-4 daily and I don't mind running out to camp Gamestop, but I was told by two separate people that I'd have notice and I didn't receive that. Between this and ThinkGeek's website crashing yesterday I am...

I didn't have the charger for a DS I purchased used, lastnight but told the guy he could keep the charger from the new once he was going to give me in exchange. He was a little weird about it. It's an even exchange but ok he didn't seem to comfortable doing that. I went to my car to make sure I didn't have it in there and I did. When he brought the new system he was exchanging it for it had the exact same charger lol I just felt some kind of way about him being picky. Other than that he was very nice...

This place sucks !!! Trust when I say don’t waste your time calling he literally refuses to answer the phone!!! Get to the place and obviously they don’t have it in stock only AFTER I drove in traffic for an hour.. Then only to add insult to injury I’m might with a champion level of nonchalance… Ask for the managers name and was very hesitant to give it and only the first because his response was “he doesn’t know the managers last name “. Never have I heard a person not know their direct supervisors full...