Charleys Cheesesteaks and Wings — Restaurant in Houston

I had been looking forward to these places opening around town because I'm a Philly fanatic. Price is good for the food served. Beef is well seasoned but parts were dry since this is so easy to overcook. "Would you like regular or cheese fries?" Not asking if you would like some but what kind you prefer sounds like they are included. Slimy business. But the "we don't offer cups for water" is bogus. Confused another customer so I explained they would probably charge for a soft drink and this was news to the employees behind the counter but made sense so they agreed. I don't need a reason to make the choice to enjoy my meal with water. This place needs a really good reason why basic water isn't available. Even more irresponsible is putting your hourly employees in the line of fire having to explain poor or illegal business practices. I can understand wanting the customer to pay for a drink to raise the total but don't appreciate being forced. What are you really saying? "Our cups are clear and these people cannot be trusted around a soda fountain." Just like if you visit two branches of a bank and only one has a public restroom. The people in line today look very similar to the people who utilize a bank that doesn't trust them to wash...

I'm a frequent visitor to Charley's in my area. I choose to eat here, as I was out doing delivery services. The man who took our order was very sweet, polite and very well informed about the deals + more. We ordered the 6 piece bone in wings (lemon pepper rub). 2 ultimate fries and a chicken California with extra provolone (small). The first issue I had was that they put extra ranch instead of extra provolone, so my sandwich was literally dripping. Thank God I'm a real fan of ranch. The wings tasted like they were fried with not enough seasoning then we asked for extra lemon pepper seasoning which we did receive. The ultimate fries were not the best ultimate fries from all the Charley's I have visited. I spent $30 and the best part was the bottle water + the app...

First of all let me say this, the BEST place for cheesesteaks and wings in town, hands down!! The food was DELICIOUS with excellent presentation. The cheesesteaks are top standard, great textures and flavors and not to mention their Lemonades, best lemonade I’ve ever had, made with real fruits! Customer service is beyond great, owner of the store is a lovely character, came to our table and made sure our food was good and it reflects on his staff, who are incredibly professional and most importantly personable. The store looks pristine, super clean and well maintained gives a great vibe. Definitely a memorable visit. Definite recommend you HAVE to...