Shipley Do-Nuts — Restaurant in Houston

000 stars The WORST Shipley in Houston HORRIBLE service. All the staff are so rude! They don't know how to make a drink ! I ask extra creamer on my iced coffee the lady ask someone else what is cream are you kidding???. The kolaches are uncooked the sausage is soooo hard!!! And disgusting had to toss it. The lady charged me for a large coffee but gave me a medium. DON'T go here!!!! if you go, ask for a receipt they over charge. Never going back the bad service definely consistent hire better employees and who understand English !!!!

Update: manager called and went for refund she gave me 5 free two donuts I tried to used them next day for my daughter turns out the lady same RUDE old lady wouldn't take them!!!! When it clearly said in red 6 max . She only took two donuts were nasty so hard can't bite into it was not fresh tossed them..Stay away...

I work right across the street from this location and try to buy from them for special occasions very often but its always hard to get good service. Today ran across a similar issue. I had my employee call to see if they had green donuts and she was told yes but not very many so I had her call back and ask how many they had. I need at least 75 for all my employees so wanted to make sure it was enough but the lady hung up in her face and every time she called back no answer. I then had another employee call and of course they answered (different phone number). They told him they did not have green donuts and then told him when he mentioned that the coworker had called to ask the same question and they told her they did and then hung up on her and they acted like it...

Walked in October 31 @11:55am, Two ladies in behind register didn’t even say “Hello”! Or nothing barely looked at me and both walked to the back together!🤨 i couldn’t even get “Hello, we will be right you”! *how embarrassing…I surely didn’t hesitate to WALK RIGHT OUT…I mean the lack of customer service will cause this location to fail, why should you spend your money where you’re not acknowledged in no sort of way… LEAVE THESE POORLY RAN ESTABLISHMENTS WHERE THEY STAND AND WALK OUT! Don’t put up with none OF their crap … ENOUGH IS ENOUGH 😡…. There should be customer service training at least once a week here, something has to...