Shipley Do-Nuts — Restaurant in Houston

I stopped this morning at the drive thru and ordered me a kolache and a donut and asked for an iced coffee to which the lady at the window responded “the machine is broken” so I asked for one of the advertised drinks on the window and she replied “don’t you understand the machine is broken” I then asked “do you have any chocolate milk?” She replied “omg apple juice or orange juice what do you want?”so I got me an orange juice and made my way. Now, is it just my luck every time that the machine is broken or does the machine...

My car came out overcooked it’s dry and the bread is stale. It’s hard. It doesn’t taste good at all. It doesn’t taste like the original Shipleys donuts recipe. I’m very dissatisfied. I called the number on the receipt the 713-869-7621 but nobody answers their serving guest. I just literally went there. It’s slow. It was just me at the drive-through and one car behind me. There is nobody inside just the employees. The kolaches almost we Almost burnt, you can tell cause of the color and they didn’t care And still sold...

Came in for a simple donut dessert after dinner on a Friday night. We got a couple of cinnamon rolls and donuts and a hot coco. We weren’t offered to have the coffee or cinnamon rolls heated up and when we asked for a cup for water, they said no they only have bottled waters. They weren’t willing to fill a coffee cup with some tap water. It wasn’t until we insisted that they went into the back and got a cup for us to drink water. Their food may be a treat, but was the nasty service, I...