Skeeter's Mesquite Grill — Restaurant in Houston

My parents love this place, but after this last meal we all agree we'll never be back. We ordered a beef fajita quesadilla with no sour cream and a salad, pretty basic. Not only did the order take 20 minutes to come out (and it was empty - five tables total and only two had ordered and were waiting for food when we got there) but it was also wrong, and the beef fajita was so bad it was inedible. I tried it and it tasted like it had actually gone bad, it was mushy and it looked like something from a terrible school lunchroom. I told the manager the meat was terrible and he said, "we're trying out new fajita meat. we already told them it was awful" and then turned and walked away. When we left, he picked up The plate with the completely uneaten quesadilla and my dad said, "we come here a lot, but that was really awful. If it's ever like that again, it will be the last time we ever eat here." The manager, I kid you not, shrugs and says, "other people have complained but there's nothing I can do about it." It was $25 for an inedible quesadilla, a salad and terrible customer service. I'll never be back. If you know the meat is "awful" and you've gotten complaints, stop serving it. You'd be better off with the food and service at Taco...

Ordered a baked potato with beef to go on Saturday at 6 pm. Potato was dark brown and crusty/dry. Preparer had to see all of this when cutting the potato to add condiments. Took it back to the restaurant, gave to the manager and asked for a fresh item. Manager requested another potato to go. No customer service professionalism from the manager at all. Never said sorry about that or anything of the sort. After another potato was prepared - manager said “here ya go”. Acted just like he had done me a big favor. In addition to not offering an apology (or excuse for the poor quality item during a none-busy hour), the manager never even said thank you or come back. I thought I would give them a second try to a prior poor experience when they served me a taco salad with the lettuce so wet that the bottom of the taco shell stuck to the cardboard box holding it and had to be returned. Much of the same service from the manager that time as well. Oh well I'll avoid and save myself...

Mom told me about this place. Went for the first time with her yesterday. I have nothing but great things to say about this place! Something about it just feels homie and cozy. The staff are super nice and the food was outstanding! We arrived during the lunch rush and they still managed to bring us our food in no time. Manager even came and asked how everything was. I thought it was really thoughtful that they do that as many places do not. I ordered the Skeeter burger and it was perfect as is! The burger was so good that I forgot I was having lunch with my mom. Lol. The sweet potato fries were just as good. My mom got the Deluxe Chicken Skeeter. Her sandwich looked really good also. I managed to steal some of her onion rings 😅 totally worth it 😏 fun fact: tables have some kind of construction paper and crayons are provided in case anyone wants to showcase their artistic skills while enjoying their food 🤤 I will DEFINITELY...