Starbucks — Restaurant in Houston

Staying in the hospital and wife ran to this store to get me a Iced Maple Pecan Latte with almond milk, extra syrup and drizzle. This is a fall drink that comes with cold foam and autumn sugar on it. They gave my wife an ice maple pecan latte with no cold foam, no syrup and no autumn sugar. I called back and tried to talk to them and was told that my wife didn’t specify cold foam. The picture on the Starbucks website has it on there under the words “Iced Maple Pecan Latte” . Every other Starbucks I go to I order the exact same thing and they give me exactly what it is every time. I will not be going back here, if you are at memorial city hospital and want Starbucks I’d suggest just going to the mall instead of wasting your time and money at...

Rude (Women of Older Age) employee was rude and incompetent when taking my order. Felt rushed even though we weren’t in line. By the way, news flash, when people look at the front instead of going in line it means they are deciding what to get. It Seems to be she changed her mood when a regular comes in, wish she could’ve treated us better. The fact that they make you tip them on the keyboard just over some coffee is not necessary. Just want to get my coffee and go. More complicated than it needs to be. Also Felt discriminated in a certain way as...

As I was in line this afternoon I noticed 2 young ladies attempting to order a few drink's , the person (Women Older Age) taking their orders was rude and incompetent in regards to customer service towards them while they ordered their drinks. Her Rudeness was brought to her attention by one of the young ladies and her tone was brought down a bit. But overall this made me leave the coffee shop and not want to order my drink due to the negativity this employee generated. The Morning Staff is way nicer that the staff there...