Raspado Xperts — Restaurant in Humble

Ever since they switched locations or new management took over IT IS NOT THE SAME! We used to bring our kids, now young adults and everything was great the owner was always there making sure was great and it was. My daughter and I were there and the service is horrible the “lady” (red dark hair) that they have has a horrible attitude, don’t you dare ask about your order, if you ask for owner like o did you will get a big surprise when you realize is someone different with no experience how to treat customers and the way they prepare whatever you order it IS NOT THE SAME! If you order something that has Valentina they will serve it with chamoy and they always miss some ingredient on whatever you order, after they switch we came to the new location thinking it was the same, it is not! We gave the benefit of the doubt and tried a second then a third with all 3 failed. And to make matters worse if you decide to buy from Raspados Xperts Humble, Tx PLEASE CHECK YOUR RECEIPTS!!!!! They charged me TWICE for 1 item. To previous owner Ma’am please come and help your son and teach him how to...

I been coming to the place for years since the original location. I got a Rusa and told the lady I don't care if I pay extra I want fresh squeeze lime juice im plus the tamarind paste in my fruit (she proceeds to argue that they don't work like that, tamarind paste it's sold differently) I know hunnie that's why I always pay extra. Plus my cocktail (fruit tray) it was given to me without lime juice just powder chili and the tamarind paste no chamoy, what it's wrong I gave my order in Spanish. I know the owners are bilingual but not all workers that's why I made emphasis to speak in Spanish and requested my fresh requested lime juice. On top of that it took them forever to prepare a rusa and fruit plate without lime juice plus the attitude of the short Hispanic lady at the front,I was also the only customer. (why would I lie when I always order the same and yes I know it's additional cost ) $20 plus tip sucks when the service and attitude are down hill. I would understand if it's late in the day. It's not...

We have been coming to this place way before they switched locations and never had an issue. I ordered a tosti Loco which I was under the impression it was tostitos loaded with peanuts, jicama, cueritos, cucumber, and hot sauce. Well they gave me what's pictured below and when I brought it up to the owner (who took my order initially) she got defensive about how items are labeled differently at different stores, and kept insisting that the loaded chips were called tostitos and tosti locos ONLY consisted of NACHO chips, hot sauce, pork skins and radish, peanuts and maybe cucumber. IMO they should be called nacho locos or at least clarify that tosti locos do NOT have any TOSTItos. Add the fact that everything has gone it up price as well, but quality has not been...