Furniture Town — Local services in Humble

So yesterday my husband and I went to Furniture Town. They had beautiful furniture! And Chirs was just extremely wonderful!. We looked at a power recliner with the matching sofa and love seat (sofa and love seat with power recliner amazing). I didn't want to go anywhere else the was the place. My husband wanted same day delivery, but they can't do that. So my husband tell the wonderful man we are going to Gallery Furniture to see what they have and also because they have same day delivery. He tried to warn us but told us that we would be back. So we fight traffic and get there about 6 different people approached us...then one man very nice very knowledgeable but also a very much a salesman helps us. We find what we want about 4 grand, we go the financing. Get ready to checkout. The monlthy bill 500$ the total 13 grand!! So today my husband went back got that beautiful living room set with protection plan not even 2 grand and about 160$ a month. Save your time save your money...

I bought a sofa set in May. as soon I get home and unbox it I noticed that one of the arm rests is broken inside, so I gave them a call right away the next day thinking that the sooner I let them know the better. It is now August (3 months later) and still no one has come by to even look at them or try to fix it. I was told it could take weeks, but I keep sending email asking when they are going to come by and the only explanation, I get is that their tech guy is busy and works for other furniture stores as well. I am very disappointed with their service because I really like other pieces of furniture and so did my mom, but I don't think I would want to keep buying from them. I f you decide to purchase something from them have them unbox it and check or expect to wait months or who knows how long for them to...

This is definitely not the place to be promised anything. My parents were looking for a dining room table and a sofa set . Carlos promised my dad that they had these items in inventory therefore my dad decided to buy them. This was October 31,2021. My dad called in November for an order status and they kept delaying the delivery date now it will be delivered the first week of December .. Here we are December 30th and they are now saying until January... what kind of promises are those ?! Please make sure these people give your furniture right there and then before purchasing anything ! Very very disappointing!

Update : Sofas arrived Jan 8th and within a week we find defects already.. smh just avoid the headaches . AVOID...