I tried Golden Olive for the first time, and I am struggling with how I'd like to review the restaurant. The food was excellent, no doubt, but the service was so crazy that I just can't overlook the customer service experience I received. First, I ordered 5 plates an hour in advance to ensure my order would be ready. I was attending a very important business meeting and this was the food my clients chose. When I arrived to pick up my order, the guy told me that the person who had left 5 min ago took my order (he never takes ownership and admits he gave my order to them). He gets on the phone and starts profusely calling to get ahold of the customer that just left. After 5 unsuccessful minutes, I asked him to please start my order again, as now I feel the reality that I may be late for my meeting. He tells me, ok, they will make it. 20 minutes later, I am still there with no food, and finally, he packs everything up and hands it to me. I now have to let my client know I will be late, and I arrived about 20 min late. As I am in my meeting with my client, I receive 7 phone calls in a row, all from the Golden Olive, 3 voicemail messages, and 2 text messages. Since I was late for my first meeting, it subsequently made me a little late to my next meeting, and I arrived very flustered. I wonder why all the phone calls from the Golden Olive, so I call as I am walking into my second meeting, only to find out they made a mistake and credited me my payment and need me to give them my credit card so they can charge me again. I didn't have time to do this before the meeting so I told him I would call him at 8:30 p.m. My meeting ends late, and I have another 2 voicemails and 2 text messages asking me to pay. OMG! The ordeal lasted until 9:00 p.m. when I was able to call him with my credit card. The whole incident just ruined my whole evening. No offer to give me a discount, they didn't offer to throw some free pita my way, no coupon for my next visit...nothing! SMH...