Starbucks — Restaurant in Huntington

It's hard for me to leave less than 5 stars, because the employees are truly spectacular & so helpful. The building is clean & super well maintained. The coffee is always really good, although slightly inconsistent depending on which employee makes it, it always tastes a bit different, but that is to be expected to a certain degree & not a real complaint from me.

The problem I have with this Starbucks location is that about 50% of the time that I go there (which is very often,) they are out of important stuff. They are out of venti lids one day, then out of white chocolate for over a week. About a week later, they are currently out of white chocolate again - already! So I order cinnamon dulce instead, only to be informed they are also out of that. I then settle for vanilla, only to find out they are also out of that.

I don't believe this is the employees faults. When asked about it, I was informed it is a distributor issue. However, it makes Starbucks seem very incompetent. It is time for a new distributor or for...

Today I had limited time so I called Starbucks on my way to Huntington, IN. I was asked to use the Starbucks app when I called. I told the girl that I was driving and could not order through the app. She took my order and I was there within 5 to 10 minutes. When I went to the register I was met by I can only guess was the manager. She informed me the I have to order through the app or go through the drive through from now on. I want them to know that they started my day off just great. I felt like I really put them out by calling them directly. If you do not want people to call then take your number off of google. Very disappointed with my experience. I will not be returning to this...

I'd give them a zero if I could. Huntington, Indiana has got to be the worst STARBUCKS in the nation! They are by far overrated! I stopped going here because they ripped me off EVERYTIME! They never make my drink according to what I order and pay for.The ONLY reason I stopped this morning was because I had gotten a gift card from one of my customers. I ordered a Caramel Ribbon Crunch Frappuccino. It was totally 3/4 coolwhip and the rest caramel sauce. No espresso in it at all. They charged me over $6 for coolwhip and caramel sauce. They never tell me the price either , just scan my card. They need a manager who can get this place running right before they run it...