Taco Bell — Restaurant in Huntington

• CUSTOMERS AND DRIVERS BEWARE* This is one of the WORST Taco Bell locations I have been to, that is saying A LOT if you have ever been to a Taco Bell in Fort Wayne. The employees are rude and basically throw your food at you. They all act like they have something better to be doing. I don't know what that would be, because they obviously never clean. The floors are sticky and slick like they haven't been mopped in MONTHS. There is ALWAYS trash littered all over the floor. The tables are always still covered in the last 10 customers food droppings. The kitchen is just as nasty as the dining area. The lines are long and ridiculous. If you go through the drive through you get stuck for an hour with only 2 cars in front of you. If you go inside you get ignored until the drive through is empty. The employees stand around talking and playing on their phones while the drive through and lobby are packed with waiting customers. They are always out of ingredients and apparently only stock the pop machines on rare occasions. They will spend 30 minutes making a single Taco and STILL can't figure out making it right. More customers complain about their orders than those that don't. If you are picking up a mobile order late at night and can't go inside they will give you PART of your order and ask you to go back around to the end of the line so they can spend another hour on the car behind you before giving you your food. I can cook an entire actual meal and serve it to 4 kids in the time it takes these guys to figure out making a single burrito. The entire team on every shift needs to be fired and replaced with people who actually WANT to work. TIP FOR DOORDASH DRIVERS If you get an offer for this location DON'T TAKE IT! They won't have it ready, EVER. They will be rude to you about getting it to you, and then they will mark it in the system that it is ready while they are still making the food. You will stand there for an additional 10-20 minutes while they talk and flirt with each other, all the while you will get later and later on your delivery. I HAD a nearly perfect Dasher score until I had to deal with this Taco Bell. I went from 98/100 to 89 in a single afternoon just because of this store. 1 star across the board because I can't do...

Went here a week ago. Spent 1 hour stuck in the drive thru. I wanted to leave but I was trapped between the curbs. Ordering my food was painful because I asked for these new nachos and the board literally said "Try our new Veggie Grande Nacho Box". She told me that that wasn't a thing. Then after explaining to her that it was a thing because I was looking right at it, she found it. The girl was rude when I asked for them to repeat my order at the window (because it has been 40 minutes since I ordered, I wanted to make sure it was right). Got my food and drove off. Then found that my nacho box nachos were soggy and that they didn't even give me the right bag of food. There were at least 4 workers inside and they were not taking orders from the front counter, just drive through. There was only 6-7 cars max in front of me when I pulled in, I think I started in line at 2 cars behind the order screen. How in the heck could it take 1 hour to get through six cars. I was actually turning off my truck between moving because it was taking so long and it was wasting all of my gas, not to mention wasting my entire evening... Emailed corporate about my experience because I want a refund and I haven't heard anything back. I have noticed that the service has been terrible for at least the last month. I'm not going back to this Taco Bell until...

I don’t like giving negative reviews but this was so poorly handled I thought I was in the twilight zone. Waited an hour and a half in the drive through to never get our food. It’s a drive through where you can’t pull around to leave after waiting forever. They said someone walked out but the girl at the drive through just sat on her phone the entire time not helping kitchen staff (it’s not like she could take orders anyway with the backed up line). After reading other reviews, this seems to be a common pattern. They never gave updates we knocked on the window (after being there over an hour) in which they told us “10 more minutes”. 25 minutes later they said, “do you just want a refund? It’s still going to be a while.” Absolutely blown away that a chicken quesadilla, a chalupa, and two tacos could not be done in all that time. Went to a gas station after to get some snacks since we never got food and the attendant says that this is a pattern with this Taco Bell. Staff have zero ability to handle a situation like a staff member leaving. It’s not like it was one person covering the whole store, they were just too dumb to update consumers and delegate tasks to work more...