The cakes are VERY good but they lack in customer service. I wanted a dozen buntinis and the lady said "your phone number please". I told her I would rather not give out my number (especially with other customers standing around). She said "well I have to have SOMETHING". I asked if the cakes were already prepared and she said "it will be a few minutes". I just picked twocof the bigger ones and went on my way. She didn't have to have my number and just wanted to be rude. Cakes are great! Service, not so much; never has been. *UPDATE So that I may respond to NBC's response to my review. NBC's gives the SAME exact response to all reviews that have something negative in it. It would be a LOT nicer if there were individual responses. Another sign that they really don't care about...
Read moreWould give a zero if I could. This has nothing to do with the products but the service. I’m deaf and I have a lock it card. My daughter was with me (it was her birthday she wanted these cakes) and they were being rude cause I couldn’t hear. I was trying to unlock my card and I told them as much. They smiled and said “Jesus Christ “ sorry ladies yes I believe in my lord Jesus Christ, but he wasn’t the one paying I was. By the way my daughter, who is not deaf told what they said. Not cool not cool at all. There are plenty of deaf or disabled person out here and we require respect and patience like the average joe. You will never an I mean NEVER! get my...
Read moreCame today to pick up my little bundtinis and she opened them a couple were knocked over no big deal got them to my grand daughter for her birthday cause that’s what she asked for and they were not good the cake was like it had been baked then sweated or got wet idk but they were not good if I would have been closer I would have brought them back and 30 dollars for 12 little cupcakes is ok if they are good but these things seemed shrunk up like I said like they had baked them then stuck them right in the fridge we was so disappointed 30 dollars wasted I pray the one they open by me is better cause this location is not performing up to the standards and cost...
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