Two Brothers From Italy Ristorante & Pizzeria — Restaurant in Illinois

I couldn't let a lot of this slide if it wasn't for the rudeness of the lady who got on the phone and denied any possibility of responsibility never was there an apology or how can we make this better also the salad romaine and tomato $3 what more can you expect except for maybe the bread-and-butter that my partner got with his but I didn't get with mine and maybe the plastic silverware that we ask for at the counter and the lady on the phone comeback was we don't give silverware out there were bags for bags of plastic silverware with napkins and salt and peppers on the counter and she said they don't give them out I ordered sausage also which I didn't get it she said well we've read back the order to you didn't you well the gentleman that I place the order with said sausage and knew when I called this is the reason I called was that there was no sausage with my order she said we didn't charge you for it so it's not our fault I was a business owner in Saratoga Springs New York for 27 years and never ever once on my worst day spoke to a customer the way she did or treated them that way I guess maybe that's why there was two tables sitting in their dining...

I have gluten and diary allergies. They have gluten free pizza which I asked to have without any cheese at all. They suggested the the tomato basil sauce instead of their regular pizza sauce which has parmesan cheese in it, had artichoke, mushrooms, onions, and spinach. It was crisp and DELICIOUS. My husband had eggplant parmesan with a side of sausage and our son had spaghetti with carbonara sauce. Everything was very fresh, we could tell it was made to order. We all loved everything. Service was with a smile and returned to ask how everything was and was attentive to our...

I only write reviews when the experience was exceptional, and in this case, the food was exceptionally bad. This is the first time in my life where the chicken parmigiana was inedible. The meat: gray, flat and rubbery. The sauce: bland, no salt. Side order of meatballs: $3 for a 1" flavorless ball swimming in tasteless sauce. I did not try the pizza, which could be the only saving grace to this restaurant. Two brothers from Italy...? More like two brothers that cook sh*tty! Seriously though, places serving terrible food like this...