Taco Bell — Restaurant in Independence

The absolute WORST Taco Bell!! The franchise owner needs to know how their manager Chris is and how the employees are. I have been coming to this location since I was a kid. I am NEVER coming back to this one EVER!!! Chris was talking to the employees about a "weird rule" where you have to wash your hands when you come out of the bathroom and then have to wash your hands again. Duh.!!! When you wash your hands you then touch the door handle to get out of the bathroom and then touch the door handle to get behind the counter. Of course you should wash your hands again!! How many germs and bacteria are on your hands when you touch those? Makes me wonder if he washes his hands again like he is supposed to and that is so unsanitary if he doesn't!! They have messed up our order the last 2 out of 3 times and on the last trip in, they messed up our order 2 times!! They all talk so loud and use foul language and it starts with the manager, Chris. He let's them do it and even does it himself!! When you tell them what is not right with your order, they look at you with a dumbfounded look on their faces like they don't understand. They will remake it when it's not right, but then the rest of your food gets cold while you are waiting for it to be right! I mean, all you have to do is read the order off your screen and make it like that. It's really not hard. They have the most ridiculous and very inappropriate conversations and you can hear every word, because they are that loud!! Shame on them! We'll go to the sanitary Chipotle across the street and a different Taco Bell from now on! Look at the other reviews from this location repeatedly not getting orders right!! They also do smoke outside the door. We have seen them when we are there and can see them doing it when we sit across the street at Chipotle, because we sit by the window overlooking 291and Taco...

What a disappointment! We arrived and aproached the first door closest to the parking. It was locked. No signage stating that the lobby was closed. We started back to our car but stopped to ask an employee in the drive thru window if the lobby was open. He told us it was and that we would have to use the other door. We placed our order with the kiosk and sat down at a table that was open, several tables had closed signs on them for social distacing. When I our food came up, the employee, I am assuming in charge for the shift, told us that we would have to leave. That they did not do dine in. There are no signs posted stating this and the state of the dinning room would indicate otherwise. When I asked for the number to customer service because this women was so incrediable rude in her service, I was told they are not a corporate store. I then asked for a number to contact their management. She again refused to help, saying that they do not have any numbers to contact. The only information I found was a job posting on the door. As soon as we walked out the door, another employee came and locked the door. I am not sure what harm we would have caused by eating our dinner inside while it was fresh and hot. We clearly did not make them happy with our presence and will make sure to not grace them with it again. Businesses that do not like business will not survive in an...

So i should've typed this review back in April of these year but i forgot due to being a busy new mom. Anyways my husband got a breakfast crunch wrap from this place and later on started feeling sick. Later on that day he came home and all bodily fluids were coming out of every end and he had to be rushed to the hospital. Turns out he got food poisoning from this place and when i called the next day to let her know she acted like she didn't care if my husband and the father to our son lived or died or even offer a refund of his money. When i mentioned maybe she should check the temps of where they keep the food, watch the cameras to make sure her staff were wearing gloves at the time my husband ordered his food and also maybe see if the person who made my husbands order was sick at the time of making it. She told me "nope not gonna do any of that." well i contacted corporate after the weekend and still haven't heard back to this day after being told i would hear back within 48 hours, It's now August. I did however call the health department and they said everything was fine. Of course it was because they got everything to pass inspection before you showed up because of my call and anticipated the health department showing up. I've worked the food industry i'm not stupid. In closing do not go to this place unless you want to end up in the hospital with...